Debenhams Flowers Reviews

Name: Debenhams Flowers
Address: 112 Chapel Walks, Chapel Street, Salford, Manchester
Rating: 3.66

3.7 Rating 3,374 Reviews

62 %

of reviewers recommend Debenhams Flowers

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020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Debenhams Flowers 5 star review on 24th November 2016

Christine Matthews

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was delighted with the flowers and chocolates the bouquet bright their day on a cold dismay winters day”

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Posted 10 years ago

“Ordered the flowers with a vase as a Suprise to celebrate moving into a new home with my special someone. The vase, although paid for, was omitted from the delivery and therefore caused confusion that took the shine off the whole Suprise as I had to hastily hand the flowers over and chase the postman to see if he had it with him. The cost of the vase was refunded but can't help but feel cheated out of what should have been a pleasant moment especially when you're paying premium to deal with what I would have regarded to be a professional company.”

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Posted 10 years ago

“Excellent customers service. our first order got delayed by Royal ~Mail and by the time they were picked up half had died. This was over the Christmas period and we had requested delivery for Christmas eve. I called to explain, and without any prompting a fresh bunch, with a vase and chocolates was dispatched. We were very impressed and will continue to use Debenhams for flowers. I cant recommend the enough.”

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Posted 10 years ago

“I arranged flowers for the family of a close family friend who passed away over Christmas. Debenhams couldn't deliver next day so I arranged it for New Year's Eve. They didn't arrive and the impact has been awful, almost like we didn't care. I sent an email asking them to investigate and 3 days later a response arrived offering either any upgraded bouquet or a full refund. As we had to arrange alternative flowers, I opted for the refund. Exceptionally poor, we have lost some good friends as a consequence. Devastated.”

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Posted 10 years ago

“Excellent service, my friends said the flowers were beautiful and have lasted over two weeks. Order was as described on the online website. Will definitely use the device again. Ideal to have a tracking system, especially when sending long distance. Very happy.”

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Posted 10 years ago

“Great flowers, but despite being assured the flowers would arrive for my chosen date, instead they arrived 5 days later, missing the occasion I had bought them from.”

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Posted 10 years ago

“I appreciate the flowers are delivered so the cost of that needs considering, but the cost of the flowers for the quality of the bouquet was very disappointing. Previous bouquets I have ordered through Debenhams were better.”

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Posted 10 years ago

“Hello, to whom it may concern : Happy New Year 2016 to all !!!! As far as I know, the flower bouquet was ''very lovely'' as Mom put it, arrived perfectly on time !!!! Lots of happiness !!!!! Thank You so much !!!!!!! Mrs. Antonia Moretti - Smith”

Helpful Report

Posted 10 years ago

“The most beautiful full roses of deepest red. My sister was thrilled with the bouquet. The packing and presentation was excellent too. They lasted a week”

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Posted 10 years ago

“Ordered two Christmas bouquets as gifts - both arrived on time and in good condition - both recipients happy”

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Posted 10 years ago

“The delivery arrived on time the bouquet was presented beautifully the only concern was a couple of the roses did not fully open out and died before the others.”

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Posted 10 years ago

“Excellent. Arrived on time and exactly as described if not better. Will definitely use again and recommend.”

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Posted 10 years ago

“Ordered flowers and chocolates. Flowers were delivered but the chocolates were not included in the delivery. Contacted Debenhams and they made it right.”

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Posted 10 years ago

“Although I did not see the flowers myself,as they were both for Christmas presents, I was told by both relatives that the flowers were lovely, nicely arranged and delivered on the designated day.”

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Posted 10 years ago

“With my last minute order, I was worried that I had left it too late, but the service here was very good, and all arrived next day.”

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Posted 10 years ago

“I have been very pleased with the service i have had from Debehams flowers it is the second year that I have used them and will certainly do so again. The delivery day was the one i requested and my Aunt who is 96 was very pleased with them. Thank you Mrs Nora Brailsford.”

Helpful Report

Posted 10 years ago

“Was told that flowers were fine but I specifically asked for them to be delivered on 21st December and not before. I knew friends would be away until then. Received email to say that they would be delivered on Saturday 19th. Immediately said this was no good and was told that delivery date had been changed to Monday 21st. Despite this they were delivered on Saturday or Sunday and a note left to say that they were round the back of the house. Not good.”

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Posted 10 years ago

“This deal i received was supposed to £50 almost and i got it for £25 odd on an o2 deal. I usually use somewhere else but thought these flowers looked lovely. I wasnt impressed when they arrived at all. I buy my mom flowers for her birthday every year and i wish i had just used the place i usually do. I get a vase inc in a price not much more than what i paid at all and a much nicer arrangement. This wouldnt be worth £50 at all. Sorry. Hate to leave negative responses :(”

Helpful Report

Posted 10 years ago

“The flowers and complementary choclates I ordered were delivered to my sister on her bithday even though it was New Years Eve. I am pleased to report she was delighted. Well done, keep up the good work. Nick”

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Posted 10 years ago

“I was really pleased my sister loved them so quick the service is marvalousr”

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Posted 10 years ago

Debenhams Flowers is rated 3.7 based on 3,374 reviews