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Debenhams Flowers Reviews

3.7 Rating 3,374 Reviews
62 %
of reviewers recommend Debenhams Flowers
Read Debenhams Flowers Reviews
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Phone:

020 3696 1129

Email:

info@debenhamsflowers.com

Location:

112 Chapel Walks, Chapel Street, Salford
Manchester
M3 5DW

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Anonymous
Anonymous  // 01/01/2019
First class service from a company I've never used before. Product and service staff were second to none. No hesitation in recommending or using again.
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Posted 10 years ago
This is the first occasion that I have used this service and I was very impressed. The service was amazing, very responsive and the recipients loved the bouquets. I will definitely use them again.
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Posted 10 years ago
I could not fault the service , quality of bouquet or the price. I will certainly order from you again. You made the recipients very happy. Thank you very much
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Posted 10 years ago
The flowers were perfectly fresh and delicately wrapped, but I did feel the bunch wasn't quite impactful enough for the cost.
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Posted 10 years ago
The wreath was ordered 21/12 and delivery promised for 24th. It did not arrive until 29th. The wreath did not look as attractive as the online picture. There was no obvious way to return the product so settled for a lesson learnt and won't buy from Debenhams Flowers again.
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Posted 10 years ago
Flowers were for my Mum for Christmas, she was delighted with them and the quality. Great next day delivery and first thing so flowers arrived fresh and in good condition.
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Posted 10 years ago
Ordering and delivery on time was very good. The photograph image of the bouquet was very accurate and my wife was very pleased receiving it. Only negative was, on the same day my daughter brought a much cheaper bunch of flowers and they lasted a lot longer than the flowers in the Debenhams bouquet.
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Posted 10 years ago
The plant/ flowers arrived in a very poor state , despite emailing a complaint I have never heard back and I will never use your service again
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Posted 10 years ago
Initially I did'nt have much confidence as the flowers and gift I ordered were delivered on different days and not on the day I requested. However the company rescued the situation as by way if an apology sent a further bouquetband chocolates the day after I complained and the recipient was highly delighted and they were beautiful by all accounts. So will definitely order again.
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Posted 10 years ago
My Mothers Christmas Flowers lasted only 2 days , Normally they last 2 weeks or more , she was very sad about it . I order always from You while I'm living overseas .
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Posted 10 years ago
I wish to make a formal complaint
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Posted 10 years ago
Thank you for the lovely flowers my wife and mother enjoyed them in their transient glory and the prompt! delivery too
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Posted 10 years ago
Ordered twin white orchid just before Christmas. It was delivered on schedule and recipient was absolutely delighted with it! Job done and whole experience totally seamless!
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Posted 10 years ago
Mum said they were her best ever flower. So so fresh and lots of them, and so well arranged. Even better than marks' Will defo order again as easy ordering too
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Posted 10 years ago
Flowers were very much appreeciated by the recipitants, thank you for sending them in first classcondition and on time.
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Posted 10 years ago
I sent the flowers to someone so didn't see them other than in the photographs. I had a thank you card from the recipients to say they were beautiful.
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Posted 10 years ago
Rubbish avoid at all cost. Flowers were nothing like the website image, First bouquet & the roses looked dead. Second free bouquet the same, couldn't be bothered to complain a second time, YOU HAVE BEEN WARNED !
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Posted 10 years ago
Website very easy to navigate. . Great info in emails tracking details very handy.. even few days before xmas the delivery was on time. The flowers are great quality and look and smell beautiful
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Posted 10 years ago
Excellent service. I've been so impressed of the efficient & first class service I received &the recipients were thrilled also.
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Posted 10 years ago
The only thing good I can say is they came next day. The Roses nether open at all and was dead 4 days before the first lily opened . Customer service is a joke... you place order with debenhams but they do not want to treat you and your rights as there customer, they want to take up your complaint with there supplier. My best advice go with some one like inter flora who pass your order on to local florist
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Posted 10 years ago
Debenhams Flowers is rated 3.7 based on 3,374 reviews