Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful staff, nice to see a uniform which looks good too. as we have only shopped by internet was a bit shocked that the shop only holds certain stock and colours but understand why, so much choice.online Did like and would recommend these shops for people especially with Children for them to see and try the bikes and no doubt adults too. Clothing sizes due differ so tops brought for me to small but wife's claimed them.”

Helpful Report

Posted 9 years ago

“My first parcel did not arrive (although Royal Mail track and trace said that it had been delivered) - I contacted Decathlon, no quibbling - simply apologised and replacement item sent out straight away.”

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Posted 9 years ago

“Lots of variety to choose from, great prices, speedy delivery and very happy with all purchases received! Excellent quality gear for very reasonable prices. Thank you!”

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Posted 9 years ago

“My items arrived in good packaging and on time”

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Posted 9 years ago

“Fast service, with great prices. Got my two children track suits for school for less than £15, which is fantastic. I'd highly recommend them.”

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Posted 9 years ago

“My order arrived promptly, is perfect for my winter running. So good I ordered more kit”

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Posted 9 years ago

“Good quality products, well thought-out desgins and all at very reasonable prices.”

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Posted 9 years ago

“Very easy service”

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Posted 9 years ago

“Good quality products, good prices, great selection in store. Easy to navigate website. Helpful and pleasant staff. Particularly happy the men's kipwarm jodhpurs.”

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Posted 9 years ago

“Variety of products”

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Posted 9 years ago

“All the items were delivered on time and complete (as described)”

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Posted 9 years ago

“great price on Yonex badminton shoes, but wrong size was delivered. I changed it and am happy with the product! will definitely buy again!”

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Posted 9 years ago

“Great prices that are hard to beat with super fast delivery I will be using decathlon again soon I'm sure. Great app makes shopping real easy”

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Posted 9 years ago

“Good quality, fast delivery”

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Posted 9 years ago

“Very good product.”

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Posted 9 years ago

“Good value products, and although not enough shops in the uk online shopping is convenient and delivery excellent”

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Posted 9 years ago

“Lots of warm clothes but at reasonable prices. Very good choice too.”

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Posted 9 years ago

“Great Service and faster that I thought”

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Posted 9 years ago

“Tops for service. Tops for quality. Cannot say more can I”

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Posted 9 years ago

“Goods arrived on time and were as described, good quality”

Helpful Report

Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews