Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,520 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab products, really good value for money, swift delivery. Already recommended to friends!”

Helpful Report

Posted 8 years ago

“In Milton Keynes the range of equipment is unbelievable. Fishing tackle is extensive which is not the same in every shop. The staff are exceptionally good.”

Decathlon 5 star review on 23rd November 2016

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Posted 8 years ago

“Find on Google. Order. Pay. Receive. Buying my new Nikes from Decathlon was a breeze. Definitely recommend them.”

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Posted 8 years ago

“Great things at very reasonable prices and no problems if an exchange is necessary”

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Posted 8 years ago

“Great product, excellent comms and timely delivery.”

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Posted 8 years ago

“I think your level of service is absolutely fantastic and love the stuff that I purchased and will definitely make more future purchases. Thank you.”

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Posted 8 years ago

“Good quality!! Just love it!!”

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Posted 8 years ago

“Great products and service”

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Posted 8 years ago

“I ordered my run light on a Sunday evening and had it by Tuesday. Amazing service, Thank you Decathlon.”

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Posted 8 years ago

“Great price, great service”

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Posted 8 years ago

“Easy to order online and collect in store. A good choice of sportswear at a reasonable price and very helpful and pleasant staff in the Sheffield Store”

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Posted 8 years ago

“Prompt delivery and good product”

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Posted 8 years ago

“I bought kids ski boots online. The product has very good quality for a reasonable price. Communication and delivery was accurate”

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Posted 8 years ago

“Great service, i did an online click and collect and reserved some items, everything was there when i came to collect them and the staff were very helpful, an easy shop.”

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Posted 8 years ago

“Prompt delivery and product was of very good quality.”

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Posted 8 years ago

“Quick delivery, excellent products.”

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Posted 8 years ago

“Great products, at a great price.”

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Posted 8 years ago

“Many very good products, good value for money.”

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Posted 8 years ago

“Just the sun hats and rash guards I was looking for at a good price.”

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Posted 8 years ago

“Excellent service. Prompt delivery and good quality product. Will certainly use again.”

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Posted 8 years ago

Decathlon is rated 4.4 based on 11,520 reviews