Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and cheaper than others .Lot of space in the store.That's what i like.I recommend it to anyone.”

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Posted 9 years ago

“Price/value is super! perfect! Card verification steps are disapointing:(”

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Posted 9 years ago

“Everthing that i ordered has met the high standards that i have come to know i get from Decathlon.”

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Posted 9 years ago

“Had to send my order back for a bigger size. Replacement was sent out straight away. Service was excellent”

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Posted 9 years ago

“Have bought from decathlon in the past and that is how I chose to buy again. The clothes that I purchased have been washed time and time again and”

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Posted 9 years ago

“Excellent delivery price and quality of goods delivered.”

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Posted 9 years ago

“The quality”

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Posted 9 years ago

“products always available and delivered in time”

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Posted 9 years ago

“I love the quality, variety, availability of sizes too. I got walking boots in 2008 from Decathalon & only just replaced them for 2017. That's how good their goods are. Excellent in every way.”

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Posted 9 years ago

“On time, good quality”

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Posted 9 years ago

“Love the product”

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Posted 9 years ago

“Good customer service and pleased with garments (good quality, great price and sizing accurate). Will definitely use them again.”

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Posted 9 years ago

“The member of staff who served me showed excellent product knowledge and she asked all the right questions relating to my requirements. I left the store in Team Valley with confidence that my purchase of a particular base layer was the right choice. Proof of this has been in the wearing of the item on several occasions and I have not been disappointed yet. Thank you!”

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Posted 9 years ago

“Fantastic range of equipment at competitive prices”

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Posted 9 years ago

“Excellent prices and good customer service”

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Posted 9 years ago

“Good looking and it's really comfortable when wearing outdoor.”

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Posted 9 years ago

“Great prices...efficient delivery service and goods perfectly packaged!”

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Posted 9 years ago

“Excellent service, very quick and efficient. Sizes were to small, sent back and recd my adjusted order within a few days”

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Posted 9 years ago

“Fantastic range of Quecha bags.Excellent package pickup arrangements and good clear communications.”

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Posted 9 years ago

“Always my first choice. I found the quality is very good compared to sports direct as I was buying from there but I found their quality of product is very cheap. so I moved to decathlon. From ordering to collection or return. Easy process. Friendly staff. No questions. Online is very good. But I can't find what I need in store.”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews