Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to get a larger ski jacket at short notice, as daughter going away in a week for ski season, but sold out online, rang head office who advised me which stores had the jacket. My local store then contacted these stores for me and got the jacket in within 2 days. Fabulous service, can't thank them enough”

Helpful Report

Posted 9 years ago

“Fab price and quality. Sports direct have a lot to learn. Love you guys.”

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Posted 9 years ago

“The item I ordered arrived promptly, in fact it arrived early, and was well packaged.”

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Posted 9 years ago

“INstant help with locating order for breatheasy masks and the order arrived very swiftly.Thanks”

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Posted 9 years ago

“Very fast, and good quality products manufactured by Decathlon. Was happy with all my items from this sight, glad I stumbled across the site online, most definitely be using in the future.”

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Posted 9 years ago

“Always very helpful and great value.”

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Posted 9 years ago

“Great products good price fast delivery”

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Posted 9 years ago

“innovation and good ideas”

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Posted 9 years ago

“Great Service Great Product”

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Posted 9 years ago

“Very good service!”

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Posted 9 years ago

“Very quick delivery. Good prices.”

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Posted 9 years ago

“Great service. Quick delivery with no problem, very straightforward and I'll definitely use again”

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Posted 9 years ago

“good info delivered on time”

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Posted 9 years ago

“Great range of products, affordable prices, swift delivery.”

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Posted 9 years ago

“Good and cheap products.”

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Posted 9 years ago

“Super fast delivery of items to me :0)”

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Posted 9 years ago

“Staff are really helpful plus its a shop that has everything sports related u could need.”

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Posted 9 years ago

“quality goods at competitive prices”

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Posted 9 years ago

“Efficient service, good delivery and great products”

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Posted 9 years ago

“great choices, quality and service”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews