Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and price”

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Posted 9 years ago

“Excellent customer service, very helpful, efficient, knowledgeable and friendly staff.”

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Posted 9 years ago

“Very helpful customer service! Bought a pair of hiking shoes. I picked the wrong address and they were very willing to send it to the right one! Good quality of goods too!”

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Posted 9 years ago

“Look and fit great. Excellent for cold weather - obviously, if your hands are cold, those gloves won't make them warmer, but will definitely keep the same temperature. I am definitely going to buy another pair, just in case! Nice to have another pair of good quality gloves.”

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Posted 9 years ago

“A very good things”

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Posted 9 years ago

“Great product”

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Posted 9 years ago

“The items were packed well and shipped in a timely fashion and of good quality”

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Posted 9 years ago

“the quality of the products is unbelievable for the price, the Decathlon brand has nothing to envy to the most famous sportswear brand. Very reliable.”

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Posted 9 years ago

“Great products at super prices.”

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Posted 9 years ago

“Very efficient and quick service and great quality products”

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Posted 9 years ago

“Bought a Quechua running bag. Cheap yet high quality, it was delivered promptly after I placed my order.”

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Posted 9 years ago

“Had a problem with snorkel part of mask, no problem says them and sent me a replacement mask and snorkel to my son who posted it onto me in NZ as we are there for an extended holiday. Will be getting back in touch to find out how to send back the original one soon.”

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Posted 9 years ago

“Well priced, easy to use site, wide range of products, fast delivery”

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Posted 9 years ago

“Decathlon cape is perfect for cycling on the commute to work on rainy days”

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Posted 9 years ago

“They had a wide range to order from and were also at an affordable price. When ordered it came quite quick.”

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Posted 9 years ago

“I ordered on-line on a Sunday evening. Expected collection day from store was the following Wednesday. Received an e-mail and msm notifying me that my order was already for collection on Tuesday. Brilliant!!”

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Posted 9 years ago

“Helpful service in store. Good service online and good quality for price - great value.”

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Posted 9 years ago

“Decathlon gives very good value for money. The running clothes I have bought would probably have cost me three times as much from a more recognized brand.”

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Posted 9 years ago

“Excellent value products”

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Posted 9 years ago

“They where very helpful very polite”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews