Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Decathlon good value goods at a reasonable price”

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Posted 10 years ago

“Excellent service. Goods despatched quickly and delivered on time.”

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Posted 10 years ago

“Excellent service. Aigle boots I bought for my husband were much cheaper than anywhere else. He is absolutely delighted with them.”

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Posted 10 years ago

“Very pleased with the goods I bought, delivery was fine and would use again.”

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Posted 10 years ago

“Brilliant service, goods just as described. Hope to do business again.”

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Posted 10 years ago

“I recently bought one of the newfeel fold away backpacks for my travels. I had seen others but the price difference was massive, seen as this one was so cheap I thought I would give it a go. I wasn't dissapointed at all. So easy to use & fold away when not needed. Also surprisingly strong, great buy I would definitely reccomend! Xxx”

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Posted 10 years ago

“Service and products were fantastic. Thanks.”

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Posted 10 years ago

“Fantastic service. Pick up and collect couldn't be easier!”

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Posted 10 years ago

“Very swift delivery of top quality products at reasonable and competitive prices. If theres a way to get better than that, I've not heard or seen it. Thanks guys, keep up the good work.”

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Posted 10 years ago

“Delivered quickly and on time. Packaging was light and inexpensive, important to me as I live outside the UK and had the item sent abroad.”

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Posted 10 years ago

“Very quick delivery. Runners where a birthday present for my son and they fitted perfectly. Very happy with product .. Will definitely return to purchase again ..”

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Posted 10 years ago

“Quick and efficient service, as always”

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Posted 10 years ago

“Efficient, hassle free transaction. Product wasn't what I expected but full refund given no problems at all.”

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Posted 10 years ago

“I love decathlon, such a good range and brilliant prices, different, proper sports equipment you really don't get unless you shop online or go to a specialist. I spend way too much time in there...”

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Posted 10 years ago

“Really good, second order I've placed arrives quick and you get courier updates. The items I ordered were well priced, top quality and decently packed. Can't fault.”

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Posted 10 years ago

“Friendly service and very good prices. Decathlon's own version of Shimano equipment is just as good and much cheaper.”

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Posted 10 years ago

“Great shop, great products, great price.”

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Posted 10 years ago

“I love this shop , very good quality products!!! Highly recommended”

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Posted 10 years ago

“Although I have used the online site only once I was impressed with the clear communication and rapid delivery. Would gladly recommend”

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Posted 10 years ago

“Great products at a good price and excellent customer service. Keep up the good work.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews