Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT JACKET, LOVE IT, VERY GOOD VALUE ! 1ST CLASS SERVICE ALSO, WELL DONE.”

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Posted 10 years ago

“excellent Quality served by friendly staff at great prices I have also bought items on line and was amazed at speed of delivery, very pleased shopping with you.”

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Posted 10 years ago

“Products ordered online, arrived as described and for excellent value for money.”

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Posted 10 years ago

“Always pleased with items ordered and the service is excellent.”

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Posted 10 years ago

“Fantastic product and a great shopping experience.Will use again for sure!!”

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Posted 10 years ago

“I purchased the waterbottle for a trip to Kilimanjaro. Great being able to use it for either hot or cold water.”

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Posted 10 years ago

“My full face snorkel mask is absolutely brilliant, so much more comfortable to wear than a conventional mask, and it makes breathing so much more natural. I would recommend this product to anyone who uses a snorkel.”

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Posted 10 years ago

“I just love my scooter - it gets me to work!!”

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Posted 10 years ago

“Brilliant service - lovely rug fits true to size - thanks”

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Posted 10 years ago

“Brilliant service & great products! Keep up the good work”

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Posted 10 years ago

“Staff always helpful regardless of which branch I visit.”

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Posted 10 years ago

“Delivered very quickly had to exchange one item (ordered wrong size) this was done without any bother and by return delivery. Very happy.”

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Posted 10 years ago

“Massive Choice of clothing and products for the outdoors and sports. Love the value for money and excellent delivery, which has appeared next day on all my orders and blown me away. This always seems a problem for other retailers delivering to me in the highlands of Scotland.”

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Posted 10 years ago

“Very happy with the product Which arrived right on time and in perfect condition”

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Posted 10 years ago

“Good quality and very quickly delivery :D”

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Posted 10 years ago

“Great products, good design, excellent value and no quibble money back guarantee. Whats not to love!”

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Posted 10 years ago

“Very good trousers, very comfortable!!!!!!”

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Posted 10 years ago

“excellent service order came quick. no problems will be back thanks Paul”

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Posted 10 years ago

“All products received to date have been as described on the website. Website easy to navigate and contains all necessary information. Placing orders, on the website is straight forward and deliveries have been on time and as specified. Would highly recommend”

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Posted 10 years ago

“The ruck sack is good. It sits above my hip which means it doesn't rub or knock that area.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews