Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my daughter's hiking boots through click and collect. Excellent service when I collected them from the Glasgow store. Boots fit well and she is really enjoying wearing them. Thanks”

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Posted 11 years ago

“Decathlon always stock good quality products from socks to carbon bikes and at very low prices. The service is also second to none”

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Posted 11 years ago

“EXCELLENT JACKET, LOVE IT, VERY GOOD VALUE ! 1ST CLASS SERVICE ALSO, WELL DONE.”

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Posted 11 years ago

“excellent Quality served by friendly staff at great prices I have also bought items on line and was amazed at speed of delivery, very pleased shopping with you.”

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Posted 11 years ago

“Products ordered online, arrived as described and for excellent value for money.”

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Posted 11 years ago

“Always pleased with items ordered and the service is excellent.”

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Posted 11 years ago

“Fantastic product and a great shopping experience.Will use again for sure!!”

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Posted 11 years ago

“I purchased the waterbottle for a trip to Kilimanjaro. Great being able to use it for either hot or cold water.”

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Posted 11 years ago

“My full face snorkel mask is absolutely brilliant, so much more comfortable to wear than a conventional mask, and it makes breathing so much more natural. I would recommend this product to anyone who uses a snorkel.”

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Posted 11 years ago

“I just love my scooter - it gets me to work!!”

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Posted 11 years ago

“Brilliant service - lovely rug fits true to size - thanks”

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Posted 11 years ago

“Brilliant service & great products! Keep up the good work”

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Posted 11 years ago

“Staff always helpful regardless of which branch I visit.”

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Posted 11 years ago

“Delivered very quickly had to exchange one item (ordered wrong size) this was done without any bother and by return delivery. Very happy.”

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Posted 11 years ago

“Massive Choice of clothing and products for the outdoors and sports. Love the value for money and excellent delivery, which has appeared next day on all my orders and blown me away. This always seems a problem for other retailers delivering to me in the highlands of Scotland.”

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Posted 11 years ago

“Very happy with the product Which arrived right on time and in perfect condition”

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Posted 11 years ago

“Good quality and very quickly delivery :D”

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Posted 11 years ago

“Great products, good design, excellent value and no quibble money back guarantee. Whats not to love!”

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Posted 11 years ago

“Very good trousers, very comfortable!!!!!!”

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Posted 11 years ago

“excellent service order came quick. no problems will be back thanks Paul”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews