Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All products received to date have been as described on the website. Website easy to navigate and contains all necessary information. Placing orders, on the website is straight forward and deliveries have been on time and as specified. Would highly recommend”

Helpful Report

Posted 11 years ago

“The ruck sack is good. It sits above my hip which means it doesn't rub or knock that area.”

Helpful Report

Posted 11 years ago

“Great products! Easy to use app”

Helpful Report

Posted 11 years ago

“fantastic company, great products and fast delivery”

Helpful Report

Posted 11 years ago

“Very good quality for kids trainers. They last longer than other more expensive brands at half the price. Next day delivery to rural Herefordshire was an added bonus.”

Helpful Report

Posted 11 years ago

“i was first attracted by the price of the cycles so went in to see. i was very impressed on spec of bikes and staff were very knowledgable and helpful. great value , great service and good quality.”

Helpful Report

Posted 11 years ago

“Excellent product and excellent service.”

Helpful Report

Posted 11 years ago

“Decathlon in my opinion provide an excellent service with quality goods true to their word and great communication with an equally excellent range of products. I wouldn't hesitate to recommend Decathlon for all your outdoor requirements.”

Helpful Report

Posted 11 years ago

“all goods received quickly, returns & replacements dealt with efficiently. It would help if the sizing of garments are a bit more obvious as I had to send back some t shirts as they were massive. I do like decathlon as it is so affordable.”

Helpful Report

Posted 11 years ago

“While not the best cut the shorts are good quality, great value and arrived very quickly.”

Helpful Report

Posted 11 years ago

“Love it - great shop! Particularly like the click 'n' collect at ASDA in Watford. Really handy.”

Helpful Report

Posted 11 years ago

“Excellent product range. Great quality at superb prices. Staff in store extremely helpful and customer focused. I am really impressed by Decathlon!”

Helpful Report

Posted 11 years ago

“Great product (Triban 500SE road bike) very efficient click and collect service, tremendous vfm”

Helpful Report

Posted 11 years ago

“Product exactly as expected, delivery very fast, big plus is the chance to return your item in store if you don't like it”

Helpful Report

Posted 11 years ago

“A good, useful product at a very reasonable price. Speedy delivery as well.”

Helpful Report

Posted 11 years ago

“So far i am very happy with the product , services. Already refer my friends and they are also purchased from Decathlon. As i am staying in Bristol, it would have been excellent if there is a collection centre in Bristol.”

Helpful Report

Posted 11 years ago

“Excellent service, always kept me up to date”

Helpful Report

Posted 11 years ago

“All aspects of the transaction were of a very high standard.”

Helpful Report

Posted 11 years ago

“I have always found the prices more than competitive, the choice of stock excellent and the staff knowledgeable and very helpful (in particular in the Belfast store). Decathlon is the first choice for all of our family's sporting needs .”

Helpful Report

Posted 11 years ago

“great service - chap even went out in the very heavey rain to see what inner tubes i needed!”

Helpful Report

Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews