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Decathlon Reviews

4.4 Rating 11,510 Reviews

87 %

of reviewers recommend Decathlon

Company Reviews

4.4

Based on 11,510 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“USA $$$....”

Posted 7 years ago

“Excellent waling trainers. Fits like a glove at a great price. I am buying two more pairs!”

Posted 7 years ago

“Friendly Staff, Excellent Choice, Good Quality and Value for Money”

Posted 7 years ago

“VERY NICE AND HELPFULL STAFF!”

Posted 7 years ago

“I made my order on the 19th February and it arrived 21st February on the Isle of Lewis, thank you very much for the speedy delivery.”

Posted 7 years ago

“Good quality, good prices”

Posted 7 years ago

“Amazing customer service when my parcel went missing. Reordered & replacement was express delivered to my home the following day. I'm impressed”

Posted 7 years ago

“Been today at Croydon Store, special thanks to Daniel from cycle department, he has been very helpfull and I'm very pleased by the quality of his work. Thanks again.”

Posted 7 years ago

“I ordered a pair of Solognac wellies on Monday and they arrived in store on Wednesday. Very impressed. Not only that, but they were a perfect fit. Thank you.”

Posted 7 years ago

“I bought my first Road Bike a few weeks ago and the service was amazing. The staff member at Decathlon Oxford was very knowledgeable, friendly and patient, the work completed on my bike was done quickly and efficiently.”

Posted 7 years ago

“Excellent service and product information. Nothing is too much trouble.”

Posted 7 years ago

“Special thanks to Mick Johnson at Decathlon Sheffield cycling department, 14 January 2017. I had a lot of questions, having not cycled at all for 4 years and not on road for 12 years. He was very helpful in answering them all and advising on the best equipment for my needs. He prepared a bike there and then, changing the stem and tyres while I waited, so I could take it away the same evening. A couple of days later I had some questions when I came to fit mudguards to the bike and he gave helpful advice on the telephone. He is very knowledgeable about the products Decathlon sell and about cycling in general. The Triban 520 Road Bike has been great so far and it and the other products I purchased (mudguards, helmet, baselayer, tights) all good value.”

Posted 7 years ago

“Great products - fab prices - ordered 50 backpacks for a charity donation - could not beleive how cheap they were for such good quality”

Posted 7 years ago

“There is a good range of sports equipment at reasonable prices”

Posted 7 years ago

“A bit slow delivery but happy with my purchase”

Posted 7 years ago

“Excellent shop. I like things with Decathlon. Great price and super quality.”

Posted 7 years ago

“Very quick service”

Posted 7 years ago

“I have been shopping at Decathlon since 2001 in France and Belgium. I also use online in the UK Great for large sizes”

Posted 7 years ago

“great store - value for money”

Posted 7 years ago

“I am super impressed with Decathlon. We ordered ski-gear from head to toe for a family of five all using the sizing guide on the website and every single item was spot-on. Great prices and super quality to top it all off! Thank you Decathlon!”

Posted 7 years ago

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Decathlon is rated 4.4 based on 11,510 reviews