Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was very fast, after 2 days I received my package. I got what I ordered, 2 towels, one backpack and flip-flops. Everything arrived in a nice condition without damage.”

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Posted 9 years ago

“I love Decathlon and the huge choice of sports material. Only problem, I go to buy one thing and go out with a hundred things!”

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Posted 9 years ago

“Good price Excellent service Fast delivery”

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Posted 9 years ago

“Excellent prices and great selection of water sports gear. Fast shipping too!”

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Posted 9 years ago

“delivered when stated, great boots”

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Posted 9 years ago

“great variety of low cost camping equipment”

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Posted 9 years ago

“Great selection of long boards and very affordable!”

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Posted 9 years ago

“Their own design and manufacture of clothing and equipment surpasses or equals known brands on market. Their prices are consistently THIRD OF UK PRICES!”

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Posted 9 years ago

“Super speedy delivery! Great quality for the price.”

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Posted 9 years ago

“Affordable prices and fast delivery of articles”

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Posted 9 years ago

“Great product at a really good price.”

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Posted 9 years ago

“Best sport shop ever, customer service amazing”

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Posted 9 years ago

“The product was excellent The delivery was on time I will buy from this company again Cheers PMC”

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Posted 9 years ago

“Holywood exchange decathlon, went in today with a flat tire in my bike, I was helped immediately, staff were amazing, the staff member who fixed my bike was very quick, friendly and professional, thank you so much for saving my day!”

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Posted 9 years ago

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Posted 9 years ago

“Great product range with low prices and helpful staff.”

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Posted 9 years ago

“The customer service and speed of delivery was excellent. The item I ordered was exactly as described and great quality. I would definitely shop with Decathlon again.”

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Posted 9 years ago

“Excellent value for money, also goods by return post. Thank you.”

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Posted 9 years ago

“Fabulous Fabulous & more fabulous”

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Posted 9 years ago

“Just picked up my new bike from Coventry. Dealt with Connor who was first class and very helpful - a credit to the store and someone who knows how to deliver customer service. Thank you”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,542 reviews