Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decathlon is fine but the delivery company were very poor”

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Posted 10 years ago

“Good.”

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Posted 10 years ago

“Top price and swift dispatch of goods..What else is there to say....”

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Posted 10 years ago

“Absolutly brilliant site to use . My order arrived quick ( within a couple off days ) and was well packaged in fact i was so impressed with the service i sent them a positive email to thank them . Very recommended ????”

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Posted 10 years ago

“Ordered some swim shorts and normal shorts for my son. Easy to order, came quickly, and he who is fuss loved them all. And really good value for money as well.”

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Posted 10 years ago

“Easy to order, goods arrived well packaged and promptly. Only slight gripe was the courier - with something like a bike it would be better to use one that gives you at least a rough idea of what time of day they will arrive - so you can try to be in, not really possible to have it delivered to work or to go and pick it up from a depot!”

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Posted 10 years ago

“Ordered rash vests for myself and my 4 kids. They were a great price and really good quality. The sizing was accurate too (based on child's age). Delighted. Thank you.”

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Posted 10 years ago

“I used the Decathon site to send a gift to someone in the UK. Perfect from all points of view - plenty of choice, delivery on time, articles of good quality, price reasonable.”

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Posted 10 years ago

“Ordered items arrived very quickley, and of good quality at a great price.”

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Posted 10 years ago

“Quick delivery to the local store. The camping hammocks used for a scout camp. Brilliant”

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Posted 10 years ago

“Delivery was great. I did however, leave my e mail address ages ago so that I could be advised when the Tribord full face mask was in stock. Nobody got back to me however and it was only by searching again, that I discovered that it was in stock.”

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Posted 10 years ago

“Extremely impressed with service, delivery, prices and products. Will definitely buy again.”

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Posted 10 years ago

“I find some sizes come up a little small especially in the children's clothing so I just buy up a size as Decathlon can't be beaten on price.”

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Posted 10 years ago

“Have used the returns policy a couple of times and have been very impressed by its ease of use and swift response. I will use again and wouldn't hesitate to recommend to a friend.”

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Posted 10 years ago

“Very good, I will use it again!!!”

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Posted 10 years ago

“From order to deliver was very quick and easy. Goods were delivered to work place making it by easy. The Quechua MSH product is excellent however I know find the product is no longer in production I am searching for a connection piece which seems to be a rare commodity. I cannot fault the service and will be using you in the future.”

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Posted 10 years ago

“Fairly easy to use website and received the goods in a timely manner.”

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Posted 10 years ago

“We bought a tent, it was delivered quickly and the price was very reasonable”

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Posted 10 years ago

“Great service, Great products, Great stores / company”

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Posted 10 years ago

“Very happy with the. 'Inflatable' tent we bought. It should have been made more clear that the pump necessary to put the tent up was not included.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews