Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st class service great prices great ski gear fits well and great staff veary help full all the time”

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Posted 10 years ago

“The service was spot on and very happy with my Kalenji run light, it's fantastic.”

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Posted 10 years ago

“Good products at a good price!!!!!”

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Posted 10 years ago

“Was an excellent service all round will use again.”

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Posted 10 years ago

“Excellent products at reasonable prices. Staff always very helpful and knowledgeable as well.”

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Posted 10 years ago

“Great products, offers, prices & quality - No need to go anywhere else!”

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Posted 10 years ago

“Ordered several times from Decathlon and they always deliver on time, packaged well and overall excellent service. They have a great selection of items in stock covering all sorts of sports.”

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Posted 10 years ago

“Great value ski jackets.”

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Posted 10 years ago

“Good prices, good quality, good service.”

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Posted 10 years ago

“Very good all round”

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Posted 10 years ago

“Easy to order, speedy delivery - perfect!”

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Posted 10 years ago

“great service i ordered wrong size decathlon happy to change them no extra cost mighty impressed”

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Posted 10 years ago

“The Easybreath masks we ordered on line were ready when on date specified. Product itself is excellent and whole family really pleased with them.”

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Posted 10 years ago

“Excellent service the Btwin 340 mountain bike was a great buy for the. price bracket will not hesitate to use Decathlon in the future.”

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Posted 10 years ago

“I loved the work out clothes I got, especially that it was the final sale and I bought them for nothing. The package was with me in a heartbeat and I just love the products!”

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Posted 10 years ago

“Delivery was very quick and very satisfied with what I bought.”

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Posted 10 years ago

“My riding boots were delivered promptly and are very suitable for everyday riding. The service was very good and a I fully recommend Decathalon. Living in the Forest of Dean it is a pity that we do not have a Decathalon store nearby. I originally lived in Thurrock Essex and purchased regularly from their store at Lakeside Retail Park. Highly recommended.”

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Posted 10 years ago

“I had purchased 2 judo kits - great quality judo and affordable price.”

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Posted 10 years ago

“Ordered a pair of skis on-line. Arrived on time.Very good service.”

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Posted 10 years ago

“The first time I have used this company and I was very pleased with the goods ,speed of delivery and the packaging.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews