Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely jacket. Great quality. Brilliant service.”

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Posted 10 years ago

“The walking boots i bought are a good comfy fit for someone with a wide foot. ideal for walking 3 - 4 hours on the trail excellent value and smart look.”

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Posted 10 years ago

“Have bought a few item from decathlon and have never been disappointed. The sizing of garment is maybe a little on the small side so I usually order a size bigger than I would normally (but I don't like tight fitting sport gear).”

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Posted 10 years ago

“Quick delivery and excellent products”

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Posted 10 years ago

“Product of full face snorcal and service excellent.”

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Posted 10 years ago

“Wellies arrived in good time, very comfortable, lasting longer than other brands I've had before that cost four times as much. There used every day for dog walking and work. For the price there fantastic.”

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Posted 10 years ago

“Quick and easy to order and arrived promptly. Am very satisfied with the product, just waiting for the cold weather!”

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Posted 10 years ago

“Excellent description and great delivery speed.”

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Posted 10 years ago

“Very good personal service in store”

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Posted 10 years ago

“Good quality , good price! One of my favorite shops!”

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Posted 10 years ago

“I purchased inline skates online for in store collection, arrived promptly. Unfortunately I needed to refund and reorder my skates, but again service was excellent.”

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Posted 10 years ago

“Recd rubbers ok but glue wouldn1t work could be old? Cheers Ed.”

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Posted 10 years ago

“Very good finish, hard wearing and warm.”

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Posted 10 years ago

“Really good service, Everything i have ordered has been delivered when they say it will, Well informed on the status of my delivery. First class”

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Posted 10 years ago

“Ordered two cycle caps good quality and. At a bargain price I will use the online decathlon store again and they were waiting for me at my local store”

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Posted 10 years ago

“Good reliable and fast service.,will use again”

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Posted 10 years ago

“Great products for running and every other sport, excellent customer service online and at the store (Harlow branch in particular). Very satisfied, highly recommend, will be coming back for more excellent products!”

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Posted 10 years ago

“Very pleased with the product, service & delivery, one small problem the euro to Uk electric plug was the wrong one so I had to buy one. Clive”

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Posted 10 years ago

“Very quick delivery and quality excellent. Only dissapointment was because I ordered two sets ( for two grandchildren ) they were packed loosely in one box which because of the size of the target gave me difficulty in packing up the second set.”

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Posted 10 years ago

“Very helpful and friendly staff.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews