Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,fast delivery,wells were perfect so can't comment on returns service.Would recommend and certainly use again.”

Helpful Report

Posted 10 years ago

“Very easy to order and the deliverable time is reasonable. Staff at the shop are very helpful.”

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Posted 10 years ago

“Excellent, prompt service and very good value for money.”

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Posted 10 years ago

“Excellent value, great range of swimming gear”

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Posted 10 years ago

“Staff always helpful in store - deal with returned/replacement items easily.”

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Posted 10 years ago

“All fits perfectly and delivery was fast and efficent”

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Posted 10 years ago

“Brilliant service, next day delivery.”

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Posted 10 years ago

“Cant knock you chaps, you delivered what I ordered, the quality was great for the money, when I got the wrong size and went to store to swap for the correct size all worked well, a nice experience.”

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Posted 10 years ago

“Very simple and ultimately reliable service. I Will use it all the time. Thoroughly recommend it”

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Posted 10 years ago

“Excellant service, easy to use comprehensive and website, resulting in a quality product. No delivery problems despite living ina remote place. This is the first time I have used Decathlon and I will certainly use Decathlon again. Thank you.”

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Posted 10 years ago

“Bike was delivered to the store while I was out of the country, the store held on to the bike for me until my return to collect. An excellent service.”

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Posted 10 years ago

“First class Service from decathlon. Items as shown. Delivery much much much faster than expected.”

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Posted 10 years ago

“Cannot fault the service received.”

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Posted 10 years ago

“online easy to purchase quick delivery good mail shots about products comparable prices”

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Posted 10 years ago

“We were looking for kids football boots and we found exactly what we wanted. Amazing. Good price and quality too.”

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Posted 10 years ago

“Expert as ice from the mechanic who listened to my requirements for a new mountain bike and found me the best deal. Bike was in tip top condition upon collection within a few days of purchasing.”

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Posted 10 years ago

“Service very good and products good quality at low prices.”

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Posted 10 years ago

“Great item fast delivery fantastic service.”

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Posted 10 years ago

“Whole process was very quick and easy online, delivery to store very quick and sleeping bags are perfect”

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Posted 10 years ago

“A fantastic range of sports equipment at extremely good prices.”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews