Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality clothing, FREE delivery!!! and quick service. Thank you”

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Posted 10 years ago

“Quick service and excellent products.”

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Posted 10 years ago

“The online shopping experience was very good, the delivery was done in time, but I think the shipping time can be improved. The products are of good quality, like all I've bought from decathlon.”

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Posted 10 years ago

“Really, really happy with the products I purchased and the service provided. The main items I bought were a tent and welly boots for Glastonbury and both worked absolutely perfectly and were fantastic value for money. I may even go camping again now that I have such excellent equipment!”

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Posted 10 years ago

“Clear website with lots of information on each product. Delivery within the period stated on the order confirmation. All goods were exactly as described. Very happy with Decathlon.”

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Posted 10 years ago

“Easy to use website and click and collect procedure. Also, product noticibly cheaper than elsewhere. Very happy.”

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Posted 10 years ago

“Easy website. I did click and collect and I was very happy with the communication from Decathlon and service at the store.”

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Posted 10 years ago

“the items came quickly and were of very good quality just as described wish you had a shop nearer to us but on line service very good”

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Posted 10 years ago

“Delivery was super fast and items were exactly as described!”

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Posted 10 years ago

“The website was easy to use. The item was well packaged and delivered very quickly.”

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Posted 10 years ago

“Very quick delivery would highly recommend thankyou !”

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Posted 10 years ago

“Quick easy and efficient”

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Posted 10 years ago

“Excellent service.”

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Posted 10 years ago

“Great price, great choice, nice people. What else can I say?”

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Posted 10 years ago

“Great quality for a great price and a brilliant service with a je ne sais quoi!”

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Posted 10 years ago

“Everything I need under one roof.. .quality products that have been tested over time by many and by myself, and that have yet to let me down as they evolve and become more than I could have hoped for. My first port of call when I need that next cool bit of equipment or R&R item... and if I ever decide to try elsewhere I end up regretting it... price, innovation and quality - top notch!!!”

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Posted 10 years ago

“Bought a full-size wet suit but hadn't discovered on the web site what the measurements are of the various sizes so guessed I was "medium". Turned out to be impossibly tight so returned it and now have the "large" size. All very smoothly done. (Might help, though, if the sizes were made a little clearer on the web site).”

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Posted 10 years ago

“Good”

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Posted 10 years ago

“Fantasic sports gear and not overly priced. Plus dispatched immediately !”

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Posted 10 years ago

“I Love Decathlon. I just wish there was a store in Kent!!”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews