Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,542 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff.”

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Posted 11 years ago

“Delivery was quick, packaging was sturdy and not over the top. Just wish there was an actual store closer to me.”

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Posted 11 years ago

“Never used Decathelon before but have been very impressed with the shop and internet shopping”

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Posted 11 years ago

“Love shopping with Decathlon, decent prices, huge selction, and great products.”

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Posted 11 years ago

“Great entry level bike, I highly recommend, great value for money in my opinion.”

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Posted 11 years ago

“Good quality, bright colours, washes well. Sizing a bit awkward but great if you get the right size”

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Posted 11 years ago

“Products are very well arranged both online and in store, its a pleasure shopping at Decathlon.”

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Posted 11 years ago

“Great kit at really good prices. Fast delivery too. Very happy.”

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Posted 11 years ago

“Easy to order. Fast delivery to store. Easy to pick up”

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Posted 11 years ago

“We bought a couple of insulated picnic back packs recently. Excellent product and at a good price. The order came the next day which was really impressive. Thank you.”

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Posted 11 years ago

“Prompt service, good product, good price.”

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Posted 11 years ago

“Great service and the perfect product for us”

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Posted 11 years ago

“Great company to deal with easy to use and my goods got delivered so er than I thought so I will be using them again Thanks you decathlon”

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Posted 11 years ago

“Our order was delivered quick and top was great.”

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Posted 11 years ago

“I've visited a number of Decathlon stores in the UK and have used the website extensively. The in-store experience has always been great with friendly, helpful and knowledgeable staff in all departments and the online experience is simple, quick and seamless. I've purchased a range of cycling, running and general sports gear including big ticket items such as bikes never having any problems with any of the purchases. I will continue to be a very happy customer of Decathlon and would recommend anyone needing sports equipment to pay them a visit.”

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Posted 11 years ago

“Good value for money product's, well packaged items and prompt delivery. Happy to recommend”

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Posted 11 years ago

“very easy website to get around product arrived in good time and at a good price would use again if ever i needed to”

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Posted 11 years ago

“Item as described, online purchasing easy, goods delivered promptly. Would use this service again.”

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Posted 11 years ago

“Great range of products at very economical prices. Click and collect is very quick and avoids having to pay postage.”

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Posted 11 years ago

“quick efficient service with good quality products.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,542 reviews