Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think you guys were absolutely fantastic. A very easy to use Website. User friendly and filled with information. The product i purchased is phenomenal for the price. I couldn't have found a better bike for under £500. I ride it daily. Thank you. I would use you guys again in a heartbeat. Big thumbs up.”

Helpful Report

Posted 10 years ago

“Ordering was simple and the delivery was fast and packaging was really good, adult town 9 scooter is also the best one on the market for the price and in some instances 3x times the price.”

Helpful Report

Posted 10 years ago

“Stools very comfortable”

Helpful Report

Posted 10 years ago

“Your site was recommended by a friend. The site was easy to use and the products you have available at affordable prices are first class. The delivery was next day and the good did not disappoint, my kids love the skates i purchased and i will certainly be returning to your site for all my sporting goods needs. refreshing to get such good service, thanks”

Helpful Report

Posted 10 years ago

“Very Fast delivery. Good Communications. Not yet had chance to try the product.”

Helpful Report

Posted 10 years ago

“Quick delivery, well priced products. Would buy from again”

Helpful Report

Posted 10 years ago

“Brilliant place to buy from - fantastic product, great price, fast delivery. Will buy again in a flash. Top tent!”

Helpful Report

Posted 10 years ago

“Quick, easy to use, kept up to date with my order. Used the deliver to store option and worked spot on. Will definitely use again.”

Helpful Report

Posted 10 years ago

“Delivery on time,good tracking system.”

Helpful Report

Posted 10 years ago

“Very friendly staff. Highly competitive prices. Wide selection of items/sporting disciplines catered for.”

Helpful Report

Posted 10 years ago

“Great products and fantastic customer service at competitive prices.”

Helpful Report

Posted 10 years ago

“I ordered 2 children's jackets on-line. Delivery in-store was extremely quick and pick-up in store (Belfast) was very efficient. Will certainly order on-line again as this was my first on-line order with Decathlon. Important to add the quality and fit of the jackets was excellent. Great service.”

Helpful Report

Posted 10 years ago

“Ordered Delivered That is all I required, and Decathlon "delivered" Great”

Helpful Report

Posted 10 years ago

“Great product fast service thanks.”

Helpful Report

Posted 10 years ago

“Excellent seller”

Helpful Report

Posted 10 years ago

“Helpful. Friendly. Good value what more is there I recommend them highly”

Helpful Report

Posted 10 years ago

“Your staff are amazing - I was racing to your store (within the speed limit) to get there before closing and collect my item and it looked like I would arrive 3 minutes too late. I called them up and the lovely store manager said don't worry - she would ask the shop floor to remain open for five minutes for me. I got there (2 mins after closing ) and the staff member was so lovely and said he has received the message. He was so smily and friendly - what absolute bobby dazzlers you have employed. I was blown away by their willingness to give great customer service.”

Helpful Report

Posted 10 years ago

“Fast efficient service highly recomended”

Helpful Report

Posted 10 years ago

“Good service, great products, just a pity delivery charges are a bit steep, especially when other sites offer free delivery.”

Helpful Report

Posted 10 years ago

“Excellent service very quick delivery and goods as described will definitely use this company in the future.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews