Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought these two sleeping bags (left and right to be zipped together) as a wedding present at the wish of the couple themselves. Very nice for newlyweds!”

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Posted 10 years ago

“Excellent shop and products, great value for money.”

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Posted 10 years ago

“The cycling clothes I have bought are very reasonable and good quality. Decathlon uses Royal Mail so not a problem if you're not in, just go to your local sorting office. Also, postage is refunded if you return/exchange and this is dealt with quickly. Impressive! I'd use them again.”

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Posted 10 years ago

“Very good prompt service. I will definitely be using them again. Easy to negotiate web site also.”

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Posted 10 years ago

“Staff are super friendly, always a great place to find out everything.”

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Posted 10 years ago

“Bought a Kipsta 6'x4' mini-goal target practice sheet (covers goal face, and has 6 holes for targets) using call & collect. The product worked quite well, and the call & collect service was very efficient. Thanks! Only problem was that the rucksack-style clips weren't fitted to the straps sensibly. See review at decathlon.co.uk.”

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Posted 10 years ago

“Excellent speedy service and delivery. The items ordered were exactly as described and very good value.”

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Posted 10 years ago

“Very helpful and good employees”

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Posted 10 years ago

“Timely delivery, good service on collection and quality of product was satisfactory.”

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Posted 10 years ago

“Produce is excellent quality, and also really good value for money. The delivery was quick (ordered 10pm on a Monday and it was delivered Wednesday). Overall a great service”

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Posted 10 years ago

“I was very happy with the service. It is a shame that there are not stores in Central London.”

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Posted 10 years ago

“Online order - delivered very quickly and hassle free. Decathlon products are generally pretty good - and good value for money.”

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Posted 10 years ago

“Easy, fast, efficient, and delivering quality products to your door!”

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Posted 10 years ago

“Easy to order, delivery process quick and efficient, product as described, great fit and great value. Very satisfied.”

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Posted 10 years ago

“Amazing, IT WORKED! Thanks :).”

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Posted 10 years ago

“Great products, super fast delivery, a pleasure to buy from”

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Posted 10 years ago

“the staff are very helpful in advising me on what to choose,not always the most expensive”

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Posted 10 years ago

“Excellent service from Decathlon. The bags are sturdy and a good size.”

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Posted 10 years ago

“Fast service and great support both online and in store. 5*”

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Posted 10 years ago

“purchased 2nd mask very happy with product and service”

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Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews