Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

Write Your review

Tell us how Decathlon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site, easy to pay, delivery on time and great product. First time using them and very happy.”

Helpful Report

Posted 10 years ago

“Item as described, received on time , good returns policy, will use them again”

Helpful Report

Posted 10 years ago

“My Main reason for Purchasing the Fitbit Charge HR was to track and record my sleeping during the night along with my heart rate as I have sleep apnea and from time to time I need adjustments to my pressure in order to sleep correct. The is usually done over a space of 4 to 5 weeks of using a heart monitor etc. and by that point my sleep is all over the place. By using this watch I can now pre-empt any issues that may happen with my sleep as it not only records my sleep but my heart rate to to which I can feed this back to the doctor. On the plus side, I have also been using this during exercise too and found it just amazing. The app on your phone and the continuous syncing really helps your goals. Amazing watch, recommend to all!”

Helpful Report

Posted 10 years ago

“Great 'order into store' service”

Helpful Report

Posted 10 years ago

“Great quality. Very pleased with all my items.”

Helpful Report

Posted 10 years ago

“good value for money, arrived fast, well packaged”

Helpful Report

Posted 10 years ago

“Great quality equipment, good. Prices.”

Helpful Report

Posted 10 years ago

“Website was a little slow and clunky but products and service were excellent! Would definitely use again, thanks!”

Helpful Report

Posted 10 years ago

“very pleased, easy to use, speedy delivery, thanks!”

Helpful Report

Posted 10 years ago

“Great product detail on website and fast delivery”

Helpful Report

Posted 10 years ago

“In store or online brilliant fast delivery and knowledgeable staff .”

Helpful Report

Posted 10 years ago

“Great quality gear and great service from the Company also. Nothing too much trouble and speedy return. Will certainly transfer my buying from Big Brand shops to Decathlon from now on”

Helpful Report

Posted 10 years ago

“I ordered a Garmin Forerunner 15 watch and I did a lot of research. I found the best price at Decathlon and was worried as I'd never ordered online with them before. I ordered anyway and was really happy with the customer service I received and the item I had ordered. I'd definitely be happy to order from Decathlon again in the future.”

Helpful Report

Posted 10 years ago

“Excellent service. The products were as described. Thank you, Decathlon”

Helpful Report

Posted 10 years ago

“excellent service and all items ordered great value for money - thank you”

Helpful Report

Posted 10 years ago

“Website is a bit clunky but found what I wanted- good price & speedy delivery”

Helpful Report

Posted 10 years ago

“very quick & efficient”

Helpful Report

Posted 10 years ago

“Great product, good value, delivery a little slower than others”

Helpful Report

Posted 10 years ago

“Smooth ordering procedure. Arrived well packed and within time frame promised.”

Helpful Report

Posted 10 years ago

“Riden a few times with them and them are comfy and protective. Just what you need.”

Helpful Report

Posted 10 years ago

Decathlon is rated 4.4 based on 11,533 reviews