Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was reflective of quality”

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Posted 11 years ago

“My enquiries were very clearly answered. The delivery was quick. When I had to exchange an item it all went very smoothly. Overall, a really good standard of service. Thank you.”

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Posted 11 years ago

“Second time I've purchased breeches from Decathlon and I'm extremely pleased with the quality and design. All the products are really good value and well-made. I recommend them to all my friends.”

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Posted 11 years ago

“Excellent (goat) bell. Just the thing for when my dog is out of sight in the bracken. Very good quick service with speedy delivery”

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Posted 11 years ago

“Great value for money with Decathalon. Something for all the family whether you are sporty or not. Items purchased on line were delivered in a timely manner!”

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Posted 11 years ago

“Good service. Good quality but postage charges a little too expensive”

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Posted 11 years ago

“This survey was sent out a very long time after purchase.”

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Posted 11 years ago

“Ordered an item online in store because they didn't have it. Received it in the store a few days later, even before it was supposed to arrive. Took the time to try it on to check it was ok and left with it. Very convenient and speedy service.”

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Posted 11 years ago

“I didn't even receive the products I ordered..!”

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Posted 11 years ago

“Easy to use website. Fantastic turn around time from ordering to delivery.”

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Posted 11 years ago

“Excellent quality products cant fault them”

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Posted 11 years ago

“Good service and very good products--good value for money”

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Posted 11 years ago

“Everything I've bought has been of a very high quality and value for money”

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Posted 11 years ago

“Excellent and quick service! Too bad the boots did not fit.”

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Posted 11 years ago

“Very good service good, good products and easy to use web sight”

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Posted 11 years ago

“love the quality and price. Love the service.”

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Posted 11 years ago

“Brilliant store selling high quality clothes and equipment at very reasonable prices compared to the High Street. I'm always impressed by how quick delivery is too :)”

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Posted 11 years ago

“Excellent customer service. Dealt with returns easily and click collect service was easy and straight forward”

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Posted 11 years ago

“The trainers are great. The ordering system was easy, as was the communication ref collection. I do very much like Decathlon :-)”

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Posted 11 years ago

“I love the variety of equipment available, and the good value”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,533 reviews