Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.42

4.4 Rating 11,533 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,533 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Got my order the following day. Would recommend it to everyone I know.”

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Posted 11 years ago

“I was attended to by kind helpful staff who guided me through the online registration and ordering. I was also able to print my own Decathlon card myself!”

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Posted 11 years ago

“Excellent service, quick efficient and high quality gear.”

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Posted 11 years ago

“Very good service from Belfast . Will use again . Nial D.”

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Posted 11 years ago

“nom problems whatsoever returning new boots that had split. very good customer service”

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Posted 11 years ago

“Products as described . Speedy delivery . Will use again”

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Posted 11 years ago

“Very good service”

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Posted 11 years ago

“The service is speedy and accurate and the prices are fantastic. My only caveat is that the sizes run small for children. No problem, just order up 2-3 years.”

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Posted 11 years ago

“Really good value products, the cycling kit is good quality at a good price. I have used the order on line for collection in store option which has always worked well.”

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Posted 11 years ago

“Brilliant.. had never heard of Decathlon until a visit to Spain, on my return i realised your merchandise is available here too.. The quality of product, especially running shoes is firs class. Keep it up, i will definitely be buying again soon!! Probably flip flops :P”

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Posted 11 years ago

“I have used the website to find various items; reserved these and then been sent an email when they are in the store. A very easy system and I will continue to use this in the future.”

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Posted 11 years ago

“Very helpful staff and good prices at Glasgow Decathalon”

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Posted 11 years ago

“great product,fantastic on line price”

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Posted 11 years ago

“I received my delivery at home very soon so it was very good”

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Posted 11 years ago

“Good website, easy to order, pick-up from store quick and efficient”

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Posted 11 years ago

“Harlow shop could not of been more helpful”

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Posted 11 years ago

“Harlow shop could not of been more helpful”

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Posted 11 years ago

“I was very impressed with the service at the Lakeside store.”

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Posted 11 years ago

“I always receive an excellent service from the Decathlon Team, I honestly cannot fault their customer service.”

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Posted 11 years ago

“My items were dispatched very promptly and they were just what we wanted. thank you.”

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Posted 11 years ago

Decathlon is rated 4.4 based on 11,533 reviews