Decathlon Reviews

Name: Decathlon
Address: Canada Water Retail Park,Surrey Quays Road, London
Rating: 4.43

4.4 Rating 11,525 Reviews

86 %

of reviewers recommend Decathlon

4.4

Based on 11,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Decathlon:

At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production and logistics. Our twenty Passion Brand teams channel all their energy in to developing technical, good-looking and simple products, always at the lowest possible prices.

Visit Website

Phone:

0207 064 3000

Email:

http://www.decathlon.co.uk/contact-us.html

Location:

Canada Water Retail Park,Surrey Quays Road
London
SE16 2XU

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Decathlon 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found what I wanted quickly. With the quality I needed.”

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Posted 8 years ago

“Very nice product”

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Posted 8 years ago

“Everything I bought has been delivered very quickly”

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Posted 8 years ago

“Ouick delivery”

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Posted 8 years ago

“Good quality products at reasonable prices”

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Posted 8 years ago

“Goods available when specified”

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Posted 8 years ago

“Lovely quality zip-up hoody delivered free of charge to drop box nearby.”

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Posted 8 years ago

“Happy with the product I ordered, however I received no notification that it had arrive at my local collection point. I only found out because I was there picking up a Wiggle delivery and the chap told me he also had my Decathlon parcel that I found out.”

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Posted 8 years ago

“Excellent prices”

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Posted 8 years ago

“Great hassle free shopping”

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Posted 8 years ago

“good products at fair prices”

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Posted 8 years ago

“The item I was looking for was available, easy to buy and collect via your click and collect option.”

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Posted 8 years ago

“good products on sale, exactly what we needed for going on a snorkelling holiday”

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Posted 9 years ago

“Dear Sir/Madam, I tried emailing you regarding my Quechua tent I bought last summer, unfortunately the email address is invalid, I used this tent for a 4 night stay last year, the tent was great with no problems, once I returned I deserviced the tent throughly dried out and stored the tent, this year I took my family camping and we had dramas with the valves leaking the middle pillar was fine but the other 2 were defected, this meant we only stayed a day on my 3 day camping trip, been a ex solider I could of roughed it but my family couldn't plus it was embarrassing having a flat tent on the campsite. I wanted to contact you first before posting a bad review, I have noticed a couple of tents have suffered from leaking valves. I did try the spare valve but even that leaked, has there been a product recall on this tent? Obviously I would like this repaired with either new valves or pillars is this possible? Kind regards Paul Farrington Sent from my iPhone”

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Posted 9 years ago

“Decathlon has a good variety of cheaply priced sports equipment. I have been using Decathlon sports clothing and equipment for a number of years and always found it good value and suited to its purpose. The only snag is that they don't always have everything in store that I want or the sizes aren't available.”

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Posted 9 years ago

“Received my order quicker than estimated. Website very easy to use. Processed my returns fairly quickly as well.”

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Posted 9 years ago

“Good quality for reasonable price”

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Posted 9 years ago

“Completed the tough mudder south west in a pair of EKIDEN ONE TRAIL BLACK trainers today and they did not let me down. Happy with the price and performance from them”

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Posted 9 years ago

“good quality sport clothing and equipment at reasonable prices”

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Posted 9 years ago

“By refunding the cost of the boots which were too small”

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Posted 9 years ago

Decathlon is rated 4.4 based on 11,525 reviews