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Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,178 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,178 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

Michelle always deals with me in a professional manner and is very helpful. I would strongly recommend this company to others.
Helpful Report
Posted 8 years ago
Dealing with this company once I'd decided to renew was easy and quick. However I felt very hassled with phone calls 2-3 times a day for 2wks prior to renewing. This is not acceptable by any means it's almost verging on harassment.
Helpful Report
Posted 8 years ago
Firstly thank you for taking the time to post your review, your feedback is extremely valuable to us. We are sorry to hear that you were dissatisfied with the calls prior to your renewal. We are more than happy to note your record for next year to make arrangements that suit you? We are able to arrange call backs to suit our clients as we appreciate everybody has their own preference.
Posted 8 years ago
The lady on the phone was very helpfull , and knowledgable of the insurance I was buying.
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Posted 8 years ago
Knowledgeable insurance quote at an excellent price
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Posted 8 years ago
I was happy with the quote but can you explain why we were charged a fee for paying with a debit card when we are never charged when using it at any other i time .If it was myself and not my wife paying i would have payed by cheque or gone elsewere and we are making enquirers into these charges you claim the goverment have brought in as i have never heard of them and will be contacting the Martin Lewis program.Your comments please
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Posted 8 years ago
Firstly thank you for taking the time to post your review, your feedback is extremely valuable to us. Unfortunately we apply charges for debit and credit cards due to the charges we receive from our sponsoring banks. We do absorb most of these fees ourselves, however to ensure we keep our quotes as competitive as we can & for the good of all of our customers, we regrettably have to pass a small part of these fees onto yourselves. We do constantly monitor these charges and do keep these to a minimum.
Posted 8 years ago
Consistent high service standard and product delivered with competitive pricing
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Posted 8 years ago
Everything was done over the phone very quick and easy the only downfall was having to print off documents to send back I would have preferred to have received them in the post as I don't have a printer and had to rely on someone else to do it for me
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Posted 8 years ago
It went through with no problems
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Posted 8 years ago
Professional service ticking all the boxes but I have one issue. It took 10 to 15 minutes to renew an existing policy. Surely you should be able to accept the customer informing you that there have been no changes to any details in the last year. Why not simply accept the returned "signed" documents that have been checked.
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Posted 8 years ago
DEESIDE INSURERS KATE RIXHAM absolutely brilliant in every way. Cannot praise her expertise more highly.
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Posted 8 years ago
Helpful staff with good product knowledge.
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Posted 8 years ago
Brilliant service and so helpful. .especially a lady call Michelle mossman
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Posted 8 years ago
I phoned for a quote and was so impressed I bought it there and then customer service was excellent was very happy with the way I was treated
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Posted 8 years ago
endless phone calls up to 3/ 4 times a day, reminding me my insurance was due, as if i did not know by the quantity of mail reminders.
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Posted 8 years ago
Early notice of renewal. Excellent support from Kate when discussing my nenewal on phone. First class well done
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Posted 8 years ago
michelle ,is always great to deal with.efficent .helpful and always clear and concise.i have taken home insurance with this company for a few years.always know i am being well looked after.great custoer service..thank you michelle..
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Posted 8 years ago
Good price , pleasant easy to understand person . Don't like ticketless insurance but as price was good went ahead
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Posted 8 years ago
Hannah knew what she was doing so that made it easy to choose you
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Posted 8 years ago
Hannah was great to deal with very straight forward transaction quick easy socialable to deal with.
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Posted 8 years ago
Very friendly people, great quotes. Really impressed!
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Posted 8 years ago