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Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews

4.7 Rating 1,249 Reviews
95 %
of reviewers recommend Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com
4.7
Based on 1,249 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Deeside Insurance Broker Ltd, We Insure Small Business, Aim4agreatquote.com Reviews
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Phone:

01244831434

Email:

tim@deesideinsurance.co.uk

Location:

30 Chester Road West Shotton Deeside
Flintshire
CH5 1BY

I have used this broker for several years for car and home insurance. They always come up with the best quotes compared to the comparison websites and the staff are brilliant - they explain everything and are patient with my many questions- Michelle most recently and Cameron and Hannah previously . I would not hesitate to recommend Aim4agreatquote when you need insurance.
Helpful Report
Posted 10 years ago
First class response, very informed, ours was not straightforward, quite complex & I did anticipate a wait but it was delivered in the time scale offered and you can't say fairer than that. Had a few issues because agent not available when I was & I felt compelled to deal with the agent that had been so helpful to my circumstances, are they on bonus for arranging a policy or up selling? I went a weekend without cover because my agent had been so helpful & I felt had I gone through another agent she would have missed out (Steph Pratt) ... I didn't go for any extras... Maybe if you were clear your agents were on national minimum wage or above & received bonuses only if they secured the ' add ons' I could have finalized my policy sooner rather than later. I cannot praise the service Stephanie Pratt delivered to me & its because of that I wanted her to finalize my policy... As a company you should be more clear on how you pay your agents. Thanks for reading! P.S If you have a reward & recognition policy Stephanie Pratt should most definitely be recognised for giving a top class service. Yours sincerely Helen Houlihan
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Posted 10 years ago
Helpful and efficient service by your dedicated agent. good fast claim response and excellent value
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Posted 10 years ago
Very quick service. A knowledgable sales person who was clear and concise. Saved me money and effort. I am very pleased with the service I received. Thank you
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Posted 10 years ago
Danielle Malloney was very helpful, friendly and knowledgeable.
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Posted 10 years ago
Very quick and efficient service, pleased that I could download and print my own documents. John L. Lee, Retford Nottinghamshire.
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Posted 10 years ago
Quick, efficient and excellent value.
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Posted 10 years ago
I was very surprised at the number of documents I was sent, obviously impossible for a normal working person to read it all. The list of exclusions is ridiculously long and pretty much defeats the object of insurance which of course is peace of mind and financial security in the event of an accident. Terminology and names of documents used in emails needs to match that used on documents exactly otherwise it is confusing. I was really impressed by the speed of response to emails, very efficient.
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Posted 10 years ago
the person dealing with my inquiry was very thorough, sounded very professional..a big plus, she was working on bank holiday! I was disappointed to be charged more than was advertised on the internet site I had used to compare.I wanted the extra accidental and legal cover, When i challenged the amount was told i had a better deal... remains a bit sour.... I also stated i haven't received the paperwork to read through and sign..was told to look;still haven't received four days later so will have to ring again.
Helpful Report
Posted 10 years ago