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Delay Repay Genie Reviews

4.6 Rating 368 Reviews
90 %
of reviewers recommend Delay Repay Genie
4.6
Based on 368 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Delay Repay Genie Reviews
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Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous
Anonymous  // 01/01/2019
love it surprised me the amount of money you get ever month.
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Posted 7 years ago
It is so simple and has really made claiming for poor train service easy
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Posted 7 years ago
All those bits of paper were a bit much to bother with, so I seldom claimed what they
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Posted 7 years ago
Great service and saved over £1.4k in a year!
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Posted 7 years ago
Excellent service! An easy way to get money back from delayed journeys!
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Posted 7 years ago
Love this platform. I only wish that it was around years ago.... the ££££'s Ive spent and not bothered claiming back. Once set up its a doddle.... daily emails that let you know of all of the delays. Simple 1 click to make a claim.
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Posted 7 years ago
Does what it says on the tin. Now every time I have a bad journey I at least get to think of the compensation cheque...
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Posted 7 years ago
DRS makes the normal chore of submitting a delay repay request a breeze. Train operators seem to make it as difficult as possible to claim money back but it is one click of a button with DRS
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Posted 7 years ago
Auto claim makes the claim easier and saves time.
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Posted 7 years ago
Most importantly it pays for itself. Seem to get money back every month now.
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Posted 7 years ago
Anyone who commutes on the UK rail network needs this service, saves me about 15% of my monthly commuting costs regular as clockwork.
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Posted 7 years ago
It makes receiving compensation for delays SO easy!
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Posted 7 years ago
The layout for identifying and tracking possible claims is user friendly. I am now in the habit of uploading my travel card weekly and reviewing my delay repayments.
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Posted 7 years ago
Made tracking late trains and making claims much easier
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Posted 7 years ago
Really great service
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Posted 7 years ago
Fantastic app. Easy to use and pays for itself time and time again.
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Posted 7 years ago
Very easy to use, provides me with the information to ensure that I can claim compensation easily effectively and more efficiently than without DRS
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Posted 7 years ago
I can't recommend this app enough takes away the frustration of delayed trains with ease. No brainer app!!
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Posted 7 years ago
Fantastic Apple that more than pays for itself and is really simple to use. Is a complete no brained- everybody who commutes (especially on Southern) should use it, John Haywards Heath, Sussex
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Posted 7 years ago
What a simple service. Load up your train ticket, enter your routes and then at the click of a button when you are delayed you can submit your claim. I've been with delay repay for a couple of years now and highly recommend it to all commuters. Top marks to the whole team.
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Posted 7 years ago
Delay Repay Genie is rated 4.6 based on 368 reviews