Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 367 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 367 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prepandemic it was excellent. I received over £1000 one year. Hopefully they set up again soon as I am struggling to keep up with claims. The trains are awful again and I am late around 7/10 Journeys a week. Any plans of starting again?”

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Posted 2 years ago

“Excellent service and great value”

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Posted 3 years ago

“Great service and good customer care. Only cancelled as no longer commuting otherwise I wd still subscribe. Highly recommended.”

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Posted 3 years ago

“This service works well for me,simple one touch actions and a prompt payment system, it saves me a lot of time.”

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Posted 3 years ago

“Very happy with the service. It more than pays for itself. And I feel that I'm winning in my daily struggle to deal with the vagaries of travel with Great Northern.”

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Posted 3 years ago

“Really easy to use, takes the hassle out of the delay repay process, well worth the monthly subscription!”

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Posted 4 years ago

“Brilliant service, quick easy to use, up to date. Highly recommended.”

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Posted 4 years ago

“Brilliant service, would highly recommend it”

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Posted 4 years ago

“Best £10 a month I spend hands down. Pays for itself in a week on a season ticket most of the time 10/10”

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Posted 4 years ago

“I find delay and repay a very helpful in keeping informed on all aspects of my delays.”

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Posted 4 years ago

“I have used this many months now and it is awesome. The train companies make it very difficult to apply for delay repay. DRG makes it very easy to claim simply with 2 clicks from an email that DRG sends you to say which trains on your route were delayed. This service is awesome and means I really do claim back money owed despite the time consuming process the train companies have in place. Each claim previously took me 4+ minutes but it now takes 2 clicks. As a result i am able to claim a lot more of what is owned. Best app ever.....well at least in the top 10”

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Posted 4 years ago

“I would like to congratulate the team for all your assistance with my claims. I personally think Delay Repay Sniper is an excellent investment for anybody for dealing with claims Kind Regards Mark Dunkley”

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Posted 4 years ago

“Great tool!! Makes it so easy to claim”

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Posted 4 years ago

“This is such a help - it helps to track claims, and makes it easy not to have to remember how late the trains are. Its more than a Genie - its the magic that comes out which makes the difference!”

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Posted 4 years ago

“Excellent app. Makes claiming process a breeze”

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Posted 4 years ago

“Couldn’t recommend enough! This is a great reminder to claim especially when you are busy and likely to forget. Thank you!”

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Posted 4 years ago

“Amazing company! They submit your claims promptly and efficiently. The only delays are my train company! Keep up the amazing work.”

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Posted 4 years ago

“Recommended by another traveller when moaning about the Southeastern Service. DRG gave a free month to try out, gave an insight to the delays i've been missing. After the last few months of use i can say this should pay for itself each month. Once card details are set up etc. repay claims are a doddle to get processed, all the days delays are given to get the best claim option made. It truly is a worthwhile app”

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Posted 4 years ago

“I love it!! Brilliant app”

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Posted 4 years ago

“Very good service. Very happy with it.”

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Posted 4 years ago

Delay Repay Genie is rated 4.6 based on 367 reviews