Delay Repay Genie Reviews

Name: Delay Repay Genie
Address: Unit 55, Waterhouse Business Centre, 2 Cromar Way, Essex
Rating: 4.61

4.6 Rating 367 Reviews

90 %

of reviewers recommend Delay Repay Genie

Company Reviews

Questions

Metrics

4.6

Based on 367 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delay Repay Genie saves me a lot of time and hassle. Submitting claims directly to SWR is very tedious.”

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Posted 4 years ago

“Very good service and helped me claim the compensation very well.”

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Posted 4 years ago

“I'm a commuter and regularly hit with the train delays. Until now I was submitting the claims directly to the service provider which was very cumbersome and sometimes puts you off due to lengthy form filling procedures. DRG has made this process so easy and straight forward that now I do not miss submitting any claims.”

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Posted 4 years ago

“Love DRG as unfortunately a lot of my regular trains i.e. 7.07, 7.32 from Ipswich and 17.00, 17.30, 17.50, 19.00 from Liverpool Street are often affected by cancellation & delay so the email alerts and easy claim system is great and efficient however, I hope the new trains will help reduce my number of claims!.”

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Posted 4 years ago

“£110 worth of delay claims submitted within 20 minutes of joining! That’s all but paid for an entire years membership from day 1. I always forget to and claim my delay repay back, and the operators always make you fill out the entire form each time. This is SO much easier. Cheers guys!”

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Posted 4 years ago

“Does the job, and I've recommended to my friends!”

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Posted 4 years ago

“Really great service Quick and easy to use Thanks to team”

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Posted 4 years ago

“Our rail service is pants and DRG help me keep track of the many cancelled services and delays. When you work from home and commute in and out at different hours and take the first available train, it's hard to remember the exact reason for the Thameslink fail. excellent service and highly recommend this”

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Posted 4 years ago

“Best tool for”

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Posted 4 years ago

“Superb Service. Can't recommend highly enough.”

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Posted 4 years ago

“Wow! This is the one bright side of having to put up with SWR's atrocious levels of service... knowing that I can get some automated compensation using DRG that works.”

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Posted 4 years ago

“Simple and savy for savers”

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Posted 4 years ago

“Really impressed with this product. Nice and simple interface, provides all info needed. Definitely worth the £10 per month for premium as the hassle this removes is significant. Appreciate this sounds like a fake review as it’s super positive. But I am a real customer I promise :)”

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Posted 4 years ago

“Very simple and reliable service.”

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Posted 4 years ago

“DRG is a great service and takes the hassle out of tracking and submitting claims to the train companies. Their customer service is very responsive and have always answered any queries I have had. Finally their "price promise" makes using their service a no-brainer!”

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Posted 4 years ago

“Fast, efficient method of making all-too-frequent compensation claims for delayed trains. Have recommended the service to several commuters.”

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Posted 4 years ago

“Very easy to use and extremely helpful in reminding me how many of my journeys are affected by SWR!”

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Posted 4 years ago

“Great app, easy to use and as a regular user and sufferer of train services, saves the hassle of forms for each claim👍🏻”

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Posted 4 years ago

“Fantastic site. Great customer service. I really wish I had found this sooner”

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Posted 4 years ago

“I've been very pleased with the service Delay Repay Genie offer, it makes it as easy as it could be to claim for the late trains, in fact I've recommended the service to friends and colleagues”

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Posted 4 years ago

Delay Repay Genie is rated 4.6 based on 367 reviews