Delay Repay Genie Reviews

4.6 Rating 367 Reviews
90 %
of reviewers recommend Delay Repay Genie
4.6
Based on 367 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Delay Repay Genie Reviews
Visit Website

Phone:

01245 396 888

Email:

customer_services@delayrepaygenie.com

Location:

Unit 55, Waterhouse Business Centre, 2 Cromar Way
Essex
CM1 2QE

Write Your review

Tell us how Delay Repay Genie made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
What’s not to like about this website. We suffer with delays it’s a nightmare on our journey to and from work. Your so angry you want to blame someone, but vent your frustration by getting some cash back. This is easy click the button and away you go, cash back!!
Helpful Report
Posted 5 years ago
It is a wonderful tool! Keep it going. An App would be a great addition...
Helpful Report
Posted 5 years ago
Initially responsive during my account setup. Since then it has all functioned without issue.
Helpful Report
Posted 5 years ago
Invaluable if you’re a commuter! Takes the pain out of claiming for all the delayed trains. The small cost per month is paid back in about 1-2 days. Get this and recommend it to everyone, we need to be compensated for the rubbish train service in London!
Helpful Report
Posted 5 years ago
Once set up, DRS offer a seamless and pretty much effortless service. Without them I would probably not bother claiming for many of the shorter delays due to the cumbersome nature of the train operators' claim processes.
Helpful Report
Posted 5 years ago
Given the amount of trains that are delayed this is a great tool for tracking when you're entitled to money back!!
Helpful Report
Posted 5 years ago
Excellent value, good support if needed Absolutely no complaints Thank you
Helpful Report
Posted 5 years ago
The service makes it easy to claim your rightful compensation on your season ticket when you are on a delayed train. Takes all the hassle out of it.
Helpful Report
Posted 5 years ago
Great service. Quick, simple , efficient. Just what you need when frustration levels are high.
Helpful Report
Posted 5 years ago
Cant belive i didnt do this sooner ... it's a must have builds my PayPal acount up nicely!!!
Helpful Report
Posted 5 years ago
One of the life small pleasures to be able to claim effortless for each train delay. Thank you for such a easy solution...to relive the pain of everyday commuting.
Helpful Report
Posted 5 years ago
Got Recommended the service
Helpful Report
Posted 5 years ago
Great idea i don't have the time to fill out the forms have lost so much money because I haven't done this . Signed up to Delay Repay Sniper and have had all my claims agreed by SWR . Wish I'd know about DRS earlier.
Helpful Report
Posted 5 years ago
Delay Repay Sniper is fantastic! Whoever came up with thid idea is a genus! I have always delayed at least once a week. Having DRS emailing me tye next day with the delay is perfect. All i have to do is click one button and its done. Without DRS i would ever forgot to claim or not bother filling in the form. Thank you guys. Keep up the great work!!
Helpful Report
Posted 5 years ago
I recently upgraded to the Full Service. It’s a huge time saver and well worth the extra cost. I wish I’d started with it. The instant chat on the website is very helpful and efficient as well.
Helpful Report
Posted 5 years ago
Brilliant Service, very simple to use and good customer service when you need it. If your train route is troublesome, this is a must have service to make your train operator pay!
Helpful Report
Posted 5 years ago
This makes life so much easier than trying to remember which train I was delayed on
Helpful Report
Posted 5 years ago
Delay repay is a fantastic service it really takes the pain out of filling out long drawn out forms for compensation . Thanks DRS
Helpful Report
Posted 5 years ago
Have recently joined Delay Repay Sniper on recommendation of a friend. I find it so easy navigate and make a claim. I’m not bombarded with emails. I used to have to make a note of the train delays and them spend time putting them all through on Southern Websitr. Now I just have a few clicks and it’s done.
Helpful Report
Posted 5 years ago
Amazing - this has saved me so much time in claiming for delayed travel where I commute daily to London. I can’t recommend highly enough.
Helpful Report
Posted 5 years ago
Delay Repay Genie is rated 4.6 based on 367 reviews