“Thanks for sending me to a collection agency, I'm posting my experience all over the place as follows, "Buyer beware! Delta Team Tactical accepts and collects payment and when the merchandise doesn't arrive, there is zero customer support and 6 months later, they send you to collections (because I notified my Discover card who conducted an investigation and reimbursed me because they're investigations department stated that they couldn't reach anyone)"”
“I ordered a bolt carrier group and a charging handle. The bolt carrier group had a broken gas key, I contacted them sent pictures of it they will not replace it. That's bad business and I will not support them anymore. I've purchased quite a bit from them and this will be the last. You should not have to pay for junk damaged parts. I won't again.”
“I've placed 6 orders with DTT in the past 3 months for various parts, upper kits, LPK's, BCG's, Buffer assemblies for 556 and 9 etc.
My latest order that I placed 3 days ago is for a 308 complete upper that includes a BCG and CH for a great price with reputable American made parts. I have had nothing but great service before the sale and after the sale. They return my calls the day I call even if the call is 1 hour before their closing, I get a call back. So not sure about other folk's experience with poor service or quality of items, but my experience has been great. I did have a feeding issue with a AR9 upper I ordered, spoke to Mark who is their resident gunsmith about the problem and together we were able to remedy the problem without having to send the upper back, all it took was for me to polish the feeding ramp and now it goes into battery flawlessly. I've put at least 700 rounds thru it without a single feeding issue. They even issued a credit back to me for doing my own work (which I'd rather do myself if possible). I have ordered from 2 other companies and have not had the level of service as DTT and in fact was charged a restocking fee for an order that I cancelled 3 days after being placed that was not worked on or sent out yet. I have cancelled an order with DTT and was refunded in full days after being ordered with out being "Nickeled and Dimed" by a 4 1/2 percent restocking fee as I was with the other guys. Needless to say I will not be doing business in the future with those guys for this simple reason, and just so you know I spent almost $4000 with them, only to be N&D'd for less than $30 I will definitely be ordering from them in the future and will order exclusively from them provided they have the product I am looking to purchase. I read the reviews before doing business with DTT and thought I'd take a chance and see for myself. I'm glad I did. Keep up the great work DTT, you've got a customer for life. Too bad Thunder Tactical, you've lost my business and anyone I talk to regarding your chickenshit restocking fee BS!”
“Took a chance on placing an order from these guys after reading some not so great reviews. I ordered a drop in trigger package deal and a grip for my AR and received it all in 3 days. Much quicker than an order I placed previously from Optics Planet and Classic Firearms. Will definitely be doing business with them again.”
“I have bought from DTT a few times, the first time an upper for my 450 project with my son. My order came in 2 days later than advertised, but the prices are so good I didn't mind. I have since bought a few more items. Though the shipping can be a bit slower, when it's $200+ cheaper than any other businesses, I find it hard to complain. I highly recommend this company and will be purchasing much more from them”
“They sent the wrong part and then after I told them I didn't want or need a replacement they sent another wrong part... Don't throw your money away....”
“Placed an order on the 27th of April. They took my money on the 29th. They do not EVER respond to inquiries of ANY kind. They say it takes 18-20 days to assemble an upper AFTER you place the order. I wait. 3 weeks goes by without a single word. I send them a notice to cancel the order and low and behold a response. They say it was delivered on May first. Only 2 days after payment, they assembled it and packaged it, shipped it and delivered it. I asked for tracking information. They send me tracking information to Taylor South Carolina. I live in Idaho. I send them my order information. Now NO RESPONSE AT ALL. Do what you want with this information but BE VERY CAREFUL !!!!”
“Bought a Aero Precision upper for $79.99. They sent me “their own” junk upper. So I’m out of $40. I’ve called and called...emailed and emailed...NOTHING! I’ve been trying since end of April to resolve this issue. Nope, at the time of this review it’s May 12th. Mistakes are mistakes and it’s just that, but don’t ignore me. They’re in business because of people like me. They have forgotten that. It’s also how I still get daily emails on sales and the owners wife has a “blog” she writes in those emails daily. Must be Liberals”
“Sold me a 6.5 creedmoor ar10 upper that will not work. The ammo will not feed due to were the barrel and upper reciever is put together it doesn't match. I've tried several attempts to contact them by email and calling. They won't reply. Ive had to start a dispute with my credit card company. These people shouldn't be in business. Look at the better business bureau on them. Its all the same, they sell junk and won't reply to you after the sale. I wish i would have never done business with them.”
