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Dennis Carpenter Ford Restorations Reviews

4.7 Rating 18,662 Reviews
93 %
of reviewers recommend Dennis Carpenter Ford Restorations
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About Dennis Carpenter Ford Restorations:

Dennis Carpenter Ford Restorations have been manufacturing and selling classic Ford parts such as Rubber Weatherstripping, Die-Cast Chrome Emblems & Handles and Metal Stamped parts as well as many others for your restoration needs for over 50 years.

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Ron S
Verified Reviewer
“I have used Dennis Carpenter for all my ford parts needs in the past. I called today to or 1963 ford Falcon parts and they had one of the five parts I need. These were repair parts not special emblems or anything like that. My disappointment is overwhelming!”
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Posted 1 year ago
Rudy R
Verified Buyer
“Flat rate is ridiculous if I'm ordering something so small”
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Posted 1 year ago
Denny P
Verified Buyer
“Hi”
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Posted 1 year ago
Gary H
Verified Buyer
“Easy to order”
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Posted 1 year ago
Harold L
Verified Buyer
“all was a struggle”
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Posted 1 year ago
Dear Harold, Thank you so much for taking the time to share your feedback about your experience with Dennis Carpenter Ford Restorations. We truly appreciate customers like you who provide valuable input that helps us better understand our strengths and weaknesses. Firstly, we would like to apologize for the issues you encountered during your interaction with us. It is always our utmost priority to ensure every customer's experience is seamless and satisfactory, but we understand that this was not the case for you. To improve our services and prevent similar occurrences in the future, we would love to hear more about the struggles you faced. Your insights are incredibly valuable, and by understanding the specific areas that need improvement, we can work towards implementing the necessary measures. Is there anything particular you believe we can do to make things better for you and our future customers? Once again, thank you for reaching out and providing your feedback. Your support and honesty are invaluable to us, and we will do our best to address the issues you faced and enhance our services for a better overall experience. Please do not hesitate to contact us if you have any further suggestions or concerns. We are here to listen and make improvements where necessary. Warm regards, Dennis Carpenter Ford Restoration Parts
Posted 1 year ago
Russell B
Verified Buyer
“Shipping charge was really expensive”
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Posted 1 year ago
Robert B
Verified Buyer
“Website is terrible for guest check out took 4 tries. If I find alternate sources in future,that’s where I will shop”
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Posted 1 year ago
Leo W
Verified Buyer
“CCCCCCCCCCCCCCCCCCCCC”
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Posted 1 year ago
Ian F
Verified Buyer
“Takes forever to ship, very poor customer service.”
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Posted 1 year ago
Larry M
Verified Buyer
“VERY difficult to navigate your website to place an order compared to competition. LMC Truck web order is much easier. I can copy and paste part numbers from my excel spread sheet into their order form,”
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Posted 1 year ago
Michael B
Verified Buyer
“Always have a lot of the hard to find parts in stock!!”
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Posted 1 year ago
Michael T
Verified Buyer
“no comment”
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Posted 1 year ago
Rob
Unverified Reviewer
“The most popular pick up bringing the best money and people have not had headlight doors available especially the left-hand one for it in over six months the 1967 to 72 F10. What is wrong with you people? There is no excuse for this you could sell them for three to $400 apiece and people would buy them, this company has went down the toilet since Dennis Carpenter has passed away. He had a passion for a vehicles you need to get a new president stuff up production. I can’t believe you’re even in business still.”
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Posted 1 year ago
Dear Rob, Thank you for taking the time to provide us with your feedback on your experience with Dennis Carpenter Ford Restorations. First and foremost, we would like to apologize for the inconvenience you and other customers may have faced regarding the unavailability of headlight doors for the 1967 to 72 F100 pickup. We understand the frustration this can cause and we are striving to improve our production processes. In regards to the production of this particular item, the delay was caused because our last run did not pass our quality inspection. We ended up having to repair one of the 7 dies it takes to manufacture this part. We also took this opportunity to do the required maintenance on the stamping presses used. The good news is they are currently in production and are on our schedule to be polished and anodized to keep the aluminum from tarnishing. Unfortunately, we do not have an ETA for their completion. You can use our Back in Stock feature on the product page to receive an email notification when these do come back in stock. We understand your concerns regarding the company's performance since Dennis Carpenter's passing. We assure you that our team is dedicated to upholding his passion for vehicles and ensuring the continued success of the business. Thank you again, Rob, for sharing your experience with us. We appreciate your business. Sincerely, Dennis Carpenter Ford Restorations
Posted 1 year ago
Carl M
Verified Buyer
“Never dealt with a company that will not use the tariff/harmonization code for antique car parts over 25 years old so we are not charged duties at the border bad enough the taxes we have to pay and if the code is not put on the invoice and import / export documentation then we have to pay duties even though on antique car parts they are excluded”
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Posted 1 year ago
Marco L
Verified Buyer
“very high shipping rates”
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Posted 1 year ago
Thank you for taking the time to leave us a review. Our shipping costs include not only postage fees but also packaging materials, labor, carrier fees, and sometimes additional services like insurance. We strive to keep our product prices as competitive as possible while also ensuring that our shipping charges are fair and accurately reflect the expenses involved in delivering your order. While it might seem that the shipping fees are high, they are calculated based on industry standards and carrier rates. We do not make any profit on shipping. Our flat-rate shipping policy allows us to simplify our shipping rates, make it cost-effective, and allow us to pass those savings on to our customers. We appreciate your business and thank you for shopping with Dennis Carpenter.
Posted 1 year ago
Chris H
Verified Buyer
“Can’t even stop in to buy parts anymore. Everything has to be online”
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Posted 1 year ago
We too are disappointed that we no longer operate a storefront as we love interacting with and talking to our customers. Like many businesses, we were forced to close our storefront during Covid and during that time we put a lot of time and energy into other areas like improving the website, so that our customers could still get the parts they needed. When we were allowed to open to the public again the demand and number of customers who would rather shop in person was drastically less than it used to be. It made more sense to spread those funds throughout the company to improve other areas that impact all of our customers. We try to get a little better every day and hope that sometime in the future we can bring our showroom back. Thank you. We appreciate your business and for taking the time to leave a review with us.
Posted 1 year ago
Travis S
Verified Buyer
“It seemed very easy and fast, thanks.”
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Posted 1 year ago
Robert B
Verified Buyer
“Spent almost 1K and told to expect shipping delay”
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Posted 1 year ago
Dale S
Verified Buyer
“Ease site to navigate”
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Posted 1 year ago
James D
Verified Buyer
“No shipping date was available- most likely would NOT have ordered this is I knew ahead of checkout”
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Posted 1 year ago
Dennis Carpenter Ford Restorations is rated 4.7 based on 18,662 reviews
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