Login
Start Free Trial Are you a business? Click Here

DENTAL DIRECT Reviews

4.7 Rating 7,390 Reviews
94 %
of reviewers recommend DENTAL DIRECT
Read DENTAL DIRECT Reviews
Visit Website

Phone:

020 3982 3236

Email:

sales@dentaldirect.co.uk

Location:

56 Windermere Avenue
London
N3 3RA

Write Your review

A little disappointed with the delay in delivery
Helpful Report
Posted 5 years ago
You omitted putting my house number and street on the packaging. I live in a market town and the post office recognized my name otherwise I may not have got the goods.
Helpful Report
Posted 5 years ago
Very disappointing service. My parcel came ripped with apologies from Royal mail, delivered as they recieved. A full set of tepes brushes unusable as they were out inside my letter box a few days before the rest of my order came. I rang your company and the lady didn't know how to help me. I will never order again.
Helpful Report
Posted 5 years ago
Take to long to deliver but product very good
Helpful Report
Posted 5 years ago
Took a while to arrive and didn’t get a lot of info re dispatch but product fine
Helpful Report
Posted 5 years ago
Only some prices of their products are slightly expensive compared to other sites. I hope they can adjust the price in the future.
Helpful Report
Posted 5 years ago
All items in stock which i requested, all packed well. The time of order to arrival was 10 days which under the present conditions was ok.
Helpful Report
Posted 5 years ago
Website was faulty, when making payment and when called the following morning to place an order over the phone. I was told the computer system was not working properly and instead of waiting you would call back later. That return phone never came and instead I managed to place an order the following evening after your website was fixed.
Helpful Report
Posted 5 years ago
You never told me t.he most important part of my order was never coming. Delaying my ability to find elsewhere. Youe invoice implied it was coming later
Helpful Report
Posted 5 years ago
Products and pricing are acceptable, but shipping is quite slow.
Helpful Report
Posted 5 years ago
I've used you for years and for years there have been intermittent problems with your website. That was true recently and, as ever, when I phone your staff are always pleasant and efficient. But I worry how much business you lose from people who are not prepared to make the phone call and will just order from Amazon instead. Your prices are good, please make ordering more efficient!
Helpful Report
Posted 5 years ago
Website was fine, and I received the things I had ordered. My concern was I did not receive any communication between order and arrival 2 weeks later. No comms re shipment or tracking. Money went from my account immediately upon order then silence. I had no idea whether the order was being processed, or when it would be sent out, or a possible delivery date. Nothing, no comms at all. That system could be better.
Helpful Report
Posted 5 years ago
Dental products are great but I didn't get an order confirmation email this time and the package was left behind an outside door with no notification. So, a rather uncertain delivery process which I put down to the current virus crisis.
Helpful Report
Posted 5 years ago
Fine
Helpful Report
Posted 5 years ago
Service good but beware of third party search engines redirects using 0845 numbers that are recharged
Helpful Report
Posted 5 years ago
I was given a filling to replace one which had fallen out and this one fell out two days later. Wish I had not bothered. I do understand why they could not do the job properly but I was disappointed.
Helpful Report
Posted 5 years ago
Very slow to delivery still not received goods from 24/4/2020
Helpful Report
Posted 5 years ago
Quite long to deliver, but delivery not a priority and they kept us up to speed with info
Helpful Report
Posted 5 years ago
Items were TePe’s which took a long time to arrive and was not in the travel pack as illustrated.
Helpful Report
Posted 5 years ago
Delivery time was excessive considering i paid for the postage. Should not have taken over 10 days.
Helpful Report
Posted 5 years ago
DENTAL DIRECT is rated 4.7 based on 7,390 reviews