Denver Modern Reviews

Name: Denver Modern
Address: 3857 Steele St, Unit 1287, Denver, Colorado
Rating: 4.82

4.8 Rating 1,136 Reviews

95 %

of reviewers recommend Denver Modern

4.8

Based on 1,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Denver Modern 5 star review on 2nd May 2025

629

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for bombarding my Instagram account. The algorithm worked 😁”

Helpful Report

Posted 2 years ago

“I went to the showroom and it was a pretty good experience. The sales rep wasn't overly helpful, but rather just let us roam freely about the store. I found that a little strange since you have to make an appointment, but she was helpful enough when it came time to pay. Love my Vail lounger, super comfortable and a joy to sit in. The only beef I have is that the armrest is chipped on one side, so it catches on sleeves or feels rough against your arm. I also waited 8 weeks as I was told that was how long it would take to make. When the time was approaching I reached out because I hadn't heard anything...I was told I could schedule delivery immediately. Kinda makes me wonder if it had been sitting there for a bit and they forgot to tell me it came in (I'm local in Denver.) So I would advise you to check in with them early and perhaps get your delivery sooner. Then they scheduled the delivery on a wrong day, even though I had an email confirmation with the correct date. I had to tell the courier directly when it should have arrived, it was a bit of a cluster for an item in its price range.”

Helpful Report

Posted 2 years ago

“Love the quality of my kitchen stools! They are beautiful! I need to order more!”

Helpful Report

Posted 2 years ago

“we wish the stools were 26". We were very surprised that this is the first we have heard from you. I would think at your level you would have reached out to see if we were satisfied with our purchase”

Helpful Report

Posted 2 years ago

“The stools are flawless. But the customer experience I had after they shipped was dreadful and one I will never forget. As soon as I got notification of the shipment, I emailed Denver Modern to hold the shipment. That didn't get actioned timely and it shipped. Per their instructions, I had to then download the FedEx app, create an account, and go on "vacation hold". I did all of this. I kept getting notices that the delivery was coming. I kept reaching out to Denver Modern like "What is going on". The barstools delivered while I was not home. And a very kind neighbor picked them off my stoop and brought them to my landing (on 3rd floor). There are huge email threads covering all of this. It was incredible stressful. And could have been avoided if my initial email was answered/addressed promptly. As for the product -- barstools are superb. 10/10. As for the customer experience, not so fun 1/10.”

Helpful Report

Posted 2 years ago

Denver Modern is rated 4.8 based on 1,136 reviews