Dependable Trading Reviews

Name: Dependable Trading
Rating: 2.82

2.8 Rating 22 Reviews

45 %

of reviewers recommend Dependable Trading

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2.8

Based on 22 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Robert Adams Had a problem with courier saying it had been signed for and delivered well not to me it hadnt any way first Sharron said she would speak to the courier which she did and yesterday i spoke to Greg and he knew all about it and they would sort it today my item arrived first class customer service thank you”

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Posted 1 year ago

“Rubbish company. Rubbish customer service. Will never use again”

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Posted 1 year ago

“Purchased a fluorescent tube from Lee @ Dependable trading and it arrived perfectly in a strong tube. Very efficient and will definitely buy again! - Many thanks. Tony @ Sarbkar”

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Posted 1 year ago

“Always send the wrong items!”

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Posted 2 years ago

“I wish I could put no stars. They have had £90 for 4 weeks and I have no products. Multiple emails have not been replied to. Stay well clear”

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Posted 2 years ago

“Had a slight problem goods damaged by delivery firm. But was quickly rectified. Good job.”

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Posted 3 years ago

“ripped me off after sending me the wrong item and then they paid the wrong amount on the return label. Im out of pocket £10 and had hassel for past 11 days. Very poor customer service.”

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Posted 3 years ago

“They do not respond to e mails, tried to exchange some goods, they do not answer you. Avoid.”

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Posted 3 years ago

“Good never received & emails ignored. AVOID”

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Posted 3 years ago

“Ordered fire glow bulbs from them twice now. 2nd delivery two days early. So no complaints. Would be 5 stars but the packaging was not that protective but no damage was done.”

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Posted 3 years ago

“Ordered 2 Inexpensive oven light bulbs on amazon, tried for 7 weeks - no bulbs delivered. OK got a refund but I wanted light bulbs. Hopeless. Will never use again. Then ordered on ebay. Same outcome. Hopeless.”

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Posted 3 years ago

“I ordered on two occasions bulbs from this company. Never received them after 2 weeks and no notification of them being dispatched. Having contacted them by email, all i received was an email saying that that my money will be refunded. No apology and sympathy shown for the inconvenience that they caused. Would not use them again.”

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Posted 3 years ago

“Great service, item came next working day via prime. 3 days earlier than expected!”

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Posted 4 years ago

“Ordered light bulbs never received them, apparently post lost them. Asked for replacement but so far no respond just ignorance. Horrible company, waste of time.”

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Posted 4 years ago

“An Interesting experience. I ordered a Flourecscent batten fitting, but received an LED battten. Apparentlty the website was incorrect and they only have LED battens. I spoke to Matthew in Customer Services, who apologised profusely and arranged an immediate full refund. So five stars for quick service.”

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Posted 4 years ago

“Dependable Trading?! ! Ordered 2 Inexpensive oven light bulbs, tried for 7 weeks - no bulbs delivered. OK got a refund but I wanted light bulbs. Hopeless. Will never use again.”

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Posted 4 years ago

“I ordered a couple of flourscent tubes (very thin ones) and one was damaged in transit. The promptly sent a replacement even though the cost of the carriage was greater than the actual tube. I had had difficulty locating them elsewhere so I was pleased to find them, also they were a good price. Excellent service!”

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Posted 4 years ago

“Oh the irony of calling your business Dependable Trading!!!... In my experience this business do not know the difference between an E14 light bulb and a strip light. A complete waste of time and money.TOTALLY INCOMPETENT AND UNDEPENDABLE!!!”

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Posted 4 years ago

“We ordered an item on Amazon from this company. The customer service seems to be good but then they basically just throw the money back at you and think everything is okay and we cannot leave a review on Amazon. Never received, got told they'll send out a new one and then after we agreed they sent an email so refund accepted even though we never asked for one. Made a review on Amazon just to let other customers know and the review has been rejected and not put on.”

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Posted 4 years ago

“Excellent service, great quality bulbs and delivered earlier than expected”

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Posted 5 years ago

Dependable Trading is rated 2.8 based on 22 reviews