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Depop Reviews

1.3 Rating 188 Reviews
7 %
of reviewers recommend Depop
1.3
Based on 188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Depop 1 star review on 29th June 2025
GeeGee
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 15th April 2025
Anonymous
Depop 1 star review on 7th December 2024
Anonymous
45
Anonymous
Anonymous  // 01/01/2019
Brand new user. Made my account. No paypal adress or any other details aside from making my loggin and name. Went to bed. Woke up to being unable to loggin or retreieve a password Emailed support. To find out I have been a user before and suspended. OH THATS NEWS TO ME? Brand new account. Clicked a link i found on google and joined depop out of the blue. Never heard of the app til that moment. They will not answer back. Nor provide proof of this. DEPOP all they have is my name and email. Wtf. Depops email to me: It looks like you’ve previously been suspended from Depop which is why you aren’t able to sign in. Having reviewed your account history and our previous correspondence, I am unable to reactivate your account due to infringement of our Terms of Use. A final decision has been made regarding this enquiry.
Helpful Report
Posted 5 years ago
Used app a few months back to buy a jacket for my daughter. Took seller quite a long time to post item and seller said the reason was she hadn't realised I had bought it. Anyway arrived eventually and very pleased with item. I have since attempted to buy approximately things on this app checking everytime.that item is still for sale. Haven't managed to buy one of them. Sellers don't respond or take weeks to respond. One said it was for sale but her PayPal wasn't working so was unable to sell any of her listed items. I have given up. I have never bartered just want to buy the item at the listed price. Too much like hard.work and have deleted app.
Helpful Report
Posted 5 years ago
Will close your account down for no reason and say you have breached T&C, but how?! They do not say. Buyer and seller for years. Never again! Their staff are useless and send you scripts. No personalisation - and any issues they ask you to go to PayPal. Also full of scammer profiles. BEWARE!
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Posted 6 years ago
My daughter has been scamed out of £560 buying through depop. Neither Depop or Paypal will refund her!. It was a years worth of wages she had saved. She's reported it to the police but they carn't do anything. Before buying through this site think very carefully. I wouldn't recommend it.
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Posted 6 years ago
CIARAN COULDRIDGE@c_couldridge sold goods which were not as they were promised and did not process refund Please do not purchase from him on Depop Cannot be trusted
Helpful Report
Posted 6 years ago
CIARAN COULDRIDGE ON DEPOP DO NOT TRUST HIM DOES NOT PROCESS REFUNDS AS PROMISED
Helpful Report
Posted 6 years ago
My son purchased some goods from Ciaran Couldridge@c_couldridge the goods were rated unused a couple a times and as new . So without checking Depop on google reviews he went ahead an purchased them. They were not as described so he send them back but the guy did not process a refund but instead blocked him on this app. We will be reporting this as a cyber crime and leaving negative feedback on every social media platform
Helpful Report
Posted 6 years ago
My son purchased some goods from Ciaran Couldridge@c_couldridge the goods were rated unused a couple a times and as new . So without checking Depop on google reviews he went ahead an purchased them. They were not as described so he send them back but the guy did not process a refund but instead blocked him on this app. We will be reporting this as a cyber crime and leaving negative feedback on every social media platform
Helpful Report
Posted 6 years ago
I had an awful experience with Depop. I bought from a seller, who accidentally refunded me. I immediately paid her again but Depop suspended MY account. The seller appears to have told them I didn’t pay, omitting the fact it was her mistake. I explained to Depop but they were completely awful. I’ve now deleted my account with them.
Helpful Report
Posted 6 years ago
Depop is rated 1.3 based on 188 reviews