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Depop Reviews

1.3 Rating 187 Reviews
7 %
of reviewers recommend Depop
1.3
Based on 187 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Depop 1 star review on 29th June 2025
GeeGee
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 31st May 2025
Sarah Hanna
Depop 1 star review on 15th April 2025
Anonymous
Depop 1 star review on 7th December 2024
Anonymous
45
Anonymous
Anonymous  // 01/01/2019
I had an awful experience with Depop. I bought from a seller, who accidentally refunded me. I immediately paid her again but Depop suspended MY account. The seller appears to have told them I didn’t pay, omitting the fact it was her mistake. I explained to Depop but they were completely awful. I’ve now deleted my account with them.
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Posted 6 years ago
Depop's layout is perfect for the modern way of buying items. You can clearly and easily see all the products for sale, either on someone's page or while searching using the filters. It makes buying and selling really easy, especially as you can message the buyer/seller with just a few taps.
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Posted 6 years ago
First time buying off of depop and was very impressed. i looked around to find a seller with good reviews and for an item that was described as perfect condition. As told the item was perfect and a really fair price. The seller helped me through the process and even included free postage for me. I was very impressed with the service, and payment was quick and communication was made easy. However if i had to add any improvements i would say that there should be more payment options as i had to pay create a paypal and add my card. All in all impressed but increased payment options would make the system easier. Thanks, would appreciate the giftcard ;)
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Posted 6 years ago
Depop is one of my favourite apps/websites at the moment. It's really easy to find top brands for reasonable prices and almost all the time in decent condition as well. I have bought quite a few items from various pages on the platform for myself and others and I have always been happy with the process and the end result.
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Posted 7 years ago
Amazing service, laid out fantastically. regular weekly updates and fun to look at
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Posted 7 years ago
just easy and user friendly
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Posted 7 years ago
They allow me to buy, sell and swap my clothes safely and fast
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Posted 8 years ago
Depop is rated 1.3 based on 187 reviews