www.designersofas4u.co.uk Reviews

Name: www.designersofas4u.co.uk
Address: Designer Sofas For You Ltd, Chesterfield House, Forrest Street, Blackburn, Lancashire
Rating: 4.89

4.9 Rating 692 Reviews

100 %

of reviewers recommend www.designersofas4u.co.uk

Company Reviews

Metrics

4.9

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

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“Kayleigh was knowledgeable and very helpful and patient whilst we decided the sofa we wanted, and gave useful advice and assisted with both ordering and delivery.”

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Posted 3 years ago

“Good value and good product”

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Posted 3 years ago

“Very happy with the service we received. The gentlemen who delivered our furniture were amazing nothing was to much trouble. A very pleasant experience in dealing with Designer Sofas 4U.”

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Posted 3 years ago

“I was a little apprehensive about buying online without seeing the products, however when the goods arrived I was pleasantly surprised and happy, chesterfield 2 seater sofa and 2 high back winged chair’s in antique brown, the quality and workmanship was excellent, one small issue but that was resolved to my satisfaction within 48 hours. To this end I ordered another chesterfield club chair a week later. Cannot wait to get this, and another bonus is it was all half price. Highly recommend this company without hesitation.”

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Posted 3 years ago

“I found this firm online, reviewed their products, spoke with them direct and placed my order in August 2021. I ordered 4 x Queen Anne antique leather chairs and 2 matching foot stools, estimated delivery 4-18 October. Delivered 24 October which was brilliant in this Covid situation. Really pleased with the quality of the furniture, really classy and fulfilled my hopes/ expectations 100% Would happily recommend, fabulous value.”

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Posted 3 years ago

“Went to the show room for a viewing of the furniture. Very helpful and knowledgeable staff with no hard sell, excellent. We were kept informed about progress of manufacture of our sofa and chairs and delivery date agreed. Delivery was on the day and exact time as agreed, two deliverymen very helpful. We have only had our furniture for three months, so time will tell.”

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Posted 3 years ago

“Really pleased with my wing armchair. Delivery was on time driver was very polite and helpful. Looks really good in the room comfortable too. ?”

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Posted 3 years ago

“Absolutely love my Chesterfields. The sales team was fantastic, answered all my questions (there were a few) and their after-sales care was amazing. Will definitely use them again!”

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Posted 3 years ago

“Very good customer care throughout, especially Sarah who pulled my attention to something I missed. Professional delivery guys who knew what they were doing and called me 15 minutes before delivery. Finished product is superb and I couldn’t be happier. Very professional customer service, and beautiful well made sofa, I’m very happy. Thank you all Alex McHardy”

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Posted 3 years ago

“Delivery guys very friendly and helpful, I had the 2 seater Chesterfield and 2 queen anne chairs x 2 footstool and puff the colour was ivory it was a bit darker than the picture shown apart from that it is a great investment and looks amazing I give you guys a5rating from the customer service to the delivery ?”

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Posted 3 years ago

“Order Confirmation - 167478 Received my sofa/armchair on 27th November 2021. Damaged on the left arm when I removed the packaging. Baggy, shoddy folds on the chesterfield. You can see the wall through the joint on the corner part of the sofa. I have emailed and called the office on numerous occasions and not even had a courtesy call to acknowledge the issues. Just keep getting told they will escalate the complaint and somebody will call me back. Paid over £3,600.00 for this and the craftsmanship of it is an absolute disgrace. Trade and standards will be getting a call from me. I would not recommend this company to anybody. -------------------------------------------------- With regards to your response, I’ve been trying to reach out to your company for over 3 weeks and it’s taken a negative review on a highly regarded public platform in order to get a any correspondence from you. ------------------------------------------------- In December 2021, following on from numerous emails and telephone calls that were ignored, I finally managed to speak to management regarding my sofa/armchair who admitted that the product they supplied was shocking and that they can't understand how it passed quality control. I was told that the product needed to be recalled and replaced but as of yet this has still not happened. I called their office yesterday to arrange a weekend collection for the recall and was told Designer Sofas 4U would not be willing to collect the items of a weekend and would expect me to take time off work during the week for their convenience - They are not even able to commit to a collection time. Diabolical customer service is an understatement. Next step will be seeking legal advice...”

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Posted 3 years ago

“Excellent service I couldn't have asked for anything better the process was so quick and easy. I ordered a two seater sofa online I received an email with in minutes of me ordering a few days later I received a second email to arrange the delivery date that was then followed up with a phone call to confirm the delivery date. Just two weeks later I received a phone call from the person delivering my sofa to say he was about 30 minutes away, about 20 minutes later two men arrived unpacked a beautiful vintage leather sofa and placed it where I wanted it. Both men were very helpful and polite. This was my second order I have placed with Designer sofas and I certainly wouldn't hesitate to order from them again the quality and the value for money is outstanding plus the customer service is excellent. The sofa I ordered was in stock so it was very quick to be delivered but I believe a lot of what they sell is made to order so take a little longer my first order I placed with them was for two wing back chairs and it took about two months from placing my order to them being delivered.”

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Posted 3 years ago

“Great service lovely quality products I am delighted with my sofa and chair will use again in future”

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Posted 3 years ago

“Excellent Company, Impressive customer service.”

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Posted 3 years ago

“We purchased a Queen Anne chair and footstool and are delighted with it. It looks great and is really comfortable. You colour matched it to an existing chair exactly. Service was quick and efficient. Many thanks P Curtis”

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Posted 3 years ago

“Poor quality faulty goods with no redress. Be careful and avoid this company and it’s other companies.”

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Posted 3 years ago

“A great service. We ordered a chesterfield sofa bed and chair from them, the build quality is extremely good and they are so comfortable. When delivered the guys were so careful bringing them in and were very courteous they are a great advert for the company. We have no qualms in highly recommending Designer Sofas 4U to anybody.”

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Posted 3 years ago

“Order was for a wingback armchair.was able to pick from good range of fabrics & coloured stud trim.customer service rang to confirm the details and advised on firmness of product,I took their advice & was very happy with my chair.It looks beautiful & is fab to sit in.Great service & product,thanks.”

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Posted 3 years ago

“I am very happy with the service I have received. For example not long after I ordered my items I received a call to double check that I had ordered the correct items. Prior to the order being delivered I received a text to confirm the delivery date. A few days before the actual delivery date a delivery time was confirmed. On the delivery day I was given an exact time of delivery. The chairs are brilliant, we have made a great choice in ordering from Designer Sofas 4U - such a professional company.”

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Posted 3 years ago

“Bought two high back winged armchairs. Delivery within an acceptable timeframe and very good quality.”

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Posted 3 years ago

www.designersofas4u.co.uk is rated 4.9 based on 692 reviews