“Excellent pricing , top products why would you choose anyone else. Only small critism is sometimes too many tarriffs. But always try to get you the best deal. Pay as you go deals also very competetive with the best phones around”
“Fast deliver of my phone, a great deal with a top end phone and a reasonable tariff. It even came with a bluetooth Sony speaker which I'd awesome! Thanks dialaphone :-D”
“Excellent service received. Was over the moon! Would have given full marks but was sent sent black phone instead of white. Would have been too much hassle to send back”
“The service I have received has been appalling. My phone arrived without a SIM card, it then took over a month to arrive. When one did arrive I was told by the person on the phone it was invalid, they then hung up on me. When I called back the second person was so rude I ended the conversation in tears. The next person I rang offered me a refund (after I told them I EXPECTED it) which should arrive within 2 days. That was ?? days ago and it has not arrived. I rang again asking where my money was. The person apologised and said it would be fast-tracked to me. It still hasn't arrived. Shocking service. Absolutely disgusted.”
“Had a great person who talked me through what would be the best deal gor me. Can't say enough positives about this company. The 2nd time I've used them and ahead of anyone else I spoke to.”
“Had a faulty phone. I had to send it back. I was not offered a temporary phone or any kind of stop gap whilst I didn't have one. I had to wait for them to receive my phone then process it then send me a new one. Very poor customer service. I won't be using again.”
“Hello, I am extremely pleased with dialaphone. Service to date has been excellent and the benefits and extras I have received have made the whole event of getting my new phone even more exciting. I am very very happy :)”
“Ordered an iphone 5C for my daughter's birthday to arrive by 19/2/2014. After some form of IT problem, numerous calls to Dialaphone and multiple occasions of staff not calling me back when they said that they would, the phone arrived on the 26/2/2014 - I was offered £20 by way of compensation from Dialaphone and asked to wait 2 weeks for this to appear in my bank account. 3 months down the line the money has never been paid to me. This is the 4th phone that I have purchased from Dialaphone. I can't say that i'll ever be minded to buy a 5th one!”
“I spoke with a guy called David, he was very knowledgeable and willing to help. He accommodated my requirements very quickly. I'd done my research and this was the best deal available to me. Last phone was with T-Mobile (EE) and this new one is EE too. This deal is £10 per month cheaper and no £40 upfront handset cost that my previous supplier wanted. Wife's phone is due later this year, we know where to go !”
“Dealing with dial a phone was very easy. I felt I got the best upgrade deal I could and the staff I spoke with were helpful and professional at all times.”
