Direct Golf Reviews

Name: Direct Golf
Rating: 4.41

4.4 Rating 3,486 Reviews

85 %

of reviewers recommend Direct Golf

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4.4

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great deals, genuine products, free next day delivery (over £50, fair enough) what's not to like. Thanks guys.”

Helpful Report

Posted 9 years ago

“Excellent service really. Ordered a cart bag, turned up within 2 days on the standard delivery, can't ask for more.”

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Posted 9 years ago

“Item I ordered becsmexoutvof stock an no longer available. I was contacted and offered an alternative and received a discount. Item arrived next day. Excellent customer service Thank you”

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Posted 9 years ago

“Excellent product. Better than I was expecting and at the best possible price. Also a really quick and efficient service. Well done.”

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Posted 9 years ago

“Easy to use website and a fast and efficient delivery service.”

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Posted 9 years ago

“Order arrived within three days. Very pleased with purchase. Will definitely shop here again”

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Posted 9 years ago

“First class service.”

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Posted 9 years ago

“nothing wrong with you diliver is very fast”

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Posted 9 years ago

“Great prices and fast delivery.”

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Posted 9 years ago

“Very impressed, especially as I ordered from Spain and there was no additional charge for delivery/post.. Sent Parcelforce and arrived within 7 working days.”

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Posted 9 years ago

“Excellent and quick service”

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Posted 9 years ago

“Easy and straightforward to order from the web site. Good value with free and speedy delivery.”

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Posted 9 years ago

“Fantastic service, immediate response when I had a query and great prices, what more do you want”

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Posted 9 years ago

“Exellent service, great range of products at best prices.”

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Posted 9 years ago

“Everything was ,perfect with this order. Easy to order, good and fast delivery, good package and most off all very good price.”

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Posted 9 years ago

“Good Price and good service!”

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Posted 9 years ago

“Initial contact was via the Edinburgh store for a Ping Rapture.Only to be told this was an old club and definitely not available . I had the webpage actually open only to be told I had an old website open. The individual was less than helpful, almost to the point of being rude that I inquired about a club that was not available and not on the current web page. I was somewhat bewildered and actually annoyed to the point that I contacted the main office. I was put through to the Ping specialist who confirmed that there is such a club and current in website. After detailed discussion established a correct fit for me and the club was in stock I placed my order. The specialist was patient, most courteous and extremely knowledgeable about the product. I received excellent "5 star service or best practice" eventually but could have easily have went to a competitor if I had taken the first contact at face value. Not ideal for a £300 club purchase I suggest, which I received the next day I may add as a result of this specialist who demonstrated sincere care about me and my eventual purchase. I accept that it is not possible to know every product in your vast website.However It is not good customer service and potential loss of sales ,if a customer is given wrong advice in spite of explaining that the product was on your site. But more importantly left feeling somewhat annoyed and being treated dismissively. Just as well I was diligent in my pursuit, otherwise lost sale and possible future business could have been the outcome. Luckily your specialist recovered my faith in Direct Golf as an outlet for my golf purchases. My sincere apologies for the detailed commentary,but I believed it worthy of note that Caveat Emptor should always be exercised coupled with diligent and determined sourcing.”

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Posted 9 years ago

“Pretty easy website to use. Value for money on what l was buying namely balls, very good. Delivery quoted 3/5 days, arrived 2 days later, which proved ideal. Will use D. Golf for future requirements.”

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Posted 9 years ago

“Very quick delivery great items, very happy”

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Posted 9 years ago

“I find Direct golf a reliable first class retailer,I have had no problems in all my dealings with them todate ,well done Direct Golf!!”

Helpful Report

Posted 9 years ago

Direct Golf is rated 4.4 based on 3,486 reviews