“Still waiting on an order from 29/2/24. Has not even been dispatched it would seem. No problem pocketing the money which is about to be disputed and no response to a complaint email. 🤬 Update: Finally delivered 20/3/24! Was told that they were waiting on their supplier yet the parts were in stock according to website when ordered. It seems a direct purchase from supplier would have been easier!”
“Have had a part from pool for over 3 months. When I call either no one answers or if they do the promised call back never comes. I wouldn’t waste your time with these guys”
“I have used these guys for several years. Last week I bought a new pump. Product was good, price was good, delivery was fast.
In the past I have had warranty issues that were promptly resolved”
“Wouldn't give any stars.
Ordered a product on the 16 Dec to be told today they don't have it in stock and ordered it from their supplier and only got notification today and it could be 5 to 10 business days.My client has been with out a pool since I ordered the part online. If stock isn't available let the customer know that it has to be ordered.”
“The service was fantastic and the products that I purchased were cheaper then anyone else I could find , I ordered over the phone and they were so helpful and my order was delivered so quickly
Thanks again,
Andy
Alstonville NSW”
