Direct Sight Reviews

"Seriously Dont Bother with them at all\u2026\r\n\r\nSeriouslyn't bother with them at all ! As a loyal customer having the same prescription and this is my 3rd lot ,they were wrong ! told to send them back for correction at my expense as they have a problem with the Post Office getting their return labels Ha Ha ! total rubbish and today for the umpteenth time their phone lines are out of order and when they are working the cut off after 10 mins and 31 seconds, one day I grew a beard waiting for them to answer and when they do (a week ago ) they give you the runaround! fine when they get compliments but when they get a negative review like this you will be ignored. The whole experience with Direct Sight was a total disgrace! And it is still not resolved. perhaps it is to do with their position at Companies House, CHECK YOURSELVES ! before you part with your cash!\r\nCompany status\r\nActive \u2014 (Active proposal to strike off)\r\nCompany Type\r\nPrivate limited Company\r\nIncorporated on\r\n6 February 2020\r\n(Accounts overdue)\r\nNext accounts made up to 28 February 2023\r\ndue by 30 November 2023\r\n\r\nLast accounts made up to 28 February 2022\r\n\r\nSorry I cannot trust them to run a business let alone treat their customers correctly !\r\n\r\nDate of experience: April 30, 2024\r\nPHOTOS OF THE FOUR PAIRS ,TWO IN BOXES BUT WRONG PRESCRIPTION ! Argue ? Oh Yeah they love arguing ! Just be warned and go elsewhere,"

"You took my money and sent me an email promise me when I got is on the 3rd of July I\u2019m going on holiday shortly and they\u2019re not here no response very poor"

"I\u2019m very suspicious of this company. The address they have given doesn\u2019t belong to them, it\u2019s a carpet warehouse.\r\nAlso they don\u2019t respond to emails and I haven\u2019t received my glasses or had any indication when they will actually arrive.\r\nBe careful, I\u2019ve asked for a refund and will pursue this through PayPal."

"Bought a pair of glasses from them and I sent a pair of sunglasses for them to use as a guide for pupillary distance (they said they were able to do this). I paid the return postage to receive my sunglasses and was surprised to find they had returned them with blank clear lenses. As previously commented on, poor customer service and I will now have to purchase new glasses and sunglasses. This has been an ongoing issue with this company for months. I've wasted money and time by sing this company."

"Bought a pair of glasses from them and I sent a pair of sunglasses for them to use as a guide for pupillary distance (they said they were able to do this). I paid the return postage to receive my sunglasses and was surprised to find they had returned them with blank clear lenses. As previously commented on, poor customer service and I will now have to purchase new glasses and sunglasses. This has been an ongoing issue with this company for months. I've wasted money and time by sing this company."