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Direct Line Insurance Reviews

3.0 Rating 85 Reviews
45 %
of reviewers recommend Direct Line Insurance

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Anonymous
Anonymous  // 01/01/2019
Great british call centre support staff (Isaac) was very helpful professional, cheerful and knowledgeable. Although not the cheapest insurance provider, the service and product provided was superior and I managed to broker a deal, cheaper than their own renewal price after getting comparison quotes online first.
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Posted 5 years ago
Excellent company to deal with. Good products and customer service
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Posted 5 years ago
Amazing they was
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Posted 6 years ago
Brilliant
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Posted 6 years ago
After ten years confused
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Posted 6 years ago
. The advisor gave great customer service, being friendly and welcoming throughout the whole call. . When I asked alot of questions she had all the answers needed and gave them with a patient and friendly manner. . I've experienced bad customer service where you can tell the person doesn't want to be on the call by their tone of voice; however, this was such a wonderful experience to get such an amazing level of customer service that I do hope the advisor gets commended for her actions as it led to a call that I normally find quite a tedious nervous task to being quite a relaxed one.
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Posted 6 years ago
Direct Line Insurance is rated 3.0 based on 85 reviews