“I have had direct line insurance for a year and really happy with the telematics apps. It so easy to use. The one time I called customer service they were really helpful.”
“I have been with Direct Line for a few years and was thinking of changing to see if I could get a cheaper deal for the car so went on Confused.com and chose AXA. It would have been slightly cheaper but had to be done online and what I like about Direct Line is I get to talk to a real live person!! None of this "chat" which isn't chat at all it's typing. So I rang Direct Line and spoke to a helpful man who agreed the cheaper price AXA had quoted. So that made my day!”
“I’ve been with this company for a couple of years and my buildings & contents insurance is coming up for renewal. I rang to ask for my quote ( Martyn Lewis says to start looking several weeks before for the best price). My quote was only £5 more than last year and when I mentioned the quote I’d found that was comparable with my Direct Line policy, they reduced the price quoted slightly to be competitive. I would be happy to recommend them as I’ve only had positive contact with them when I’ve rung or emailed them.”
“I recently insured my van with direct line
Really good price £1600 business insurance for two drivers
I was searching everywhere and it was minimum £2400
They only ask for last 3 years accident not 5
I loved them
Thanks to service team”
“When it came to changing my insurance to my new car a smaller engine model. They wanted to charge me £96 for 3months, this was on top of. £460 insurance making it over £600 next year.I then went too confused . Com. And got a policy that includes even more for £353.”
“Great british call centre support staff (Isaac) was very helpful professional, cheerful and knowledgeable. Although not the cheapest insurance provider, the service and product provided was superior and I managed to broker a deal, cheaper than their own renewal price after getting comparison quotes online first.”
