Direct Line Insurance Reviews

3.2 Rating 70 Reviews
49 %
of reviewers recommend Direct Line Insurance

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Anonymous
Anonymous  // 01/01/2019
The insurance was increased a lot and that's why I had to change the company.
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Posted 5 months ago
Yeah good customer service
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Posted 2 years ago
Very Good and informative
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Posted 3 years ago
They were honest and open about their products and what they could offer
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Posted 3 years ago
Good customer service polite and helpful
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Posted 3 years ago
had no dealings with them other than paying my for my yearly policy
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Posted 3 years ago
Told them that I had a much better quote for renewal, but they didn't even want to discuss any possibility of matching it, let alone beating it!
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Posted 3 years ago
They volunteered to offer me a refund on my policy due to a reduction in my mileage as a result of covid.
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Posted 3 years ago
They have been fantastic to deal with for car insurance claims. Efficient and no-fuss. However insurance premiums are relatively pricey.
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Posted 4 years ago
I rang to cancel a policy. It was easy to navigate my way round the phone options, select the right one, get through with ease to a person who carried out my request efficiently.
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Posted 5 years ago
Good competitive quotes good exsperience very polite and helpfull.
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Posted 5 years ago
Direct Line Insurance is rated 3.2 based on 70 reviews