“As a customer for over 8 years they bumped my renewal price up for car insurance to double what I am currently paying, not happy given I have made no claim on the insurance .”
“Got a renewal letter and was quoted a huge amount, which was almost halved when I looked elsewhere. When I raised the issue to see if I'd be offered anything better, my renewal was simply canceled without question. Thought they might have tried a little harder to retain my business.”
“I’ve been a loyal customer for 4 years now. They couldn’t price match another car insurance company because of £40! I was shocked & left to join another company”
“Direct line are no longer competitive on price. Been with them for 3 years with no claims and could not offer an annual Car insurance renewal quote better than £500. Switched to Admiral via confused.com and saved £250!”