Direct Sports Reviews

Name: Direct Sports
Rating: 4.53

4.5 Rating 543 Reviews

89 %

of reviewers recommend Direct Sports

Company Reviews

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Metrics

4.5

Based on 543 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Direct Sports 5 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic price and super speedy delivery. Very happy customer!”

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Posted 2 years ago

“Terrible customer service. Although I am a size 5 I ordered tennis shoes 5.5 just in case they came up a bit small but still far too small. There was no indication on the website that they are small for size and to order much larger. I was unhappy at having to pay to send them back as I liked the trainers but sizing terrible. When I questioned this payment, they were not helpful. Pro Direct are a much better company to deal with.”

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Posted 2 years ago

“Direct Sports for fast delivery of tennis equipment at excellent prices. Offering a wide range of top quality products for players of all levels.”

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Posted 2 years ago

“Great prices and fast delivery - will use again”

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Posted 2 years ago

“Good delivery and stock seems fresh. First time user of this website and glad everything worked well.”

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Posted 2 years ago

“Great price and fast delivery”

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Posted 2 years ago

“The website was easy to navigate, there was plenty of choice for the item I required, (although one was out of stock), and I was kept informed of the delivery date.”

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Posted 2 years ago

“Very easy to get my refund from my mistake order twice what l needed”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“DO NOT USE - still not shoes and they are witholding my money”

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Posted 2 years ago

“Very good tennis balls at a very competitive price. Delivered on time.”

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Posted 2 years ago

“Very prompt and shoe is great”

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Posted 2 years ago

“good service, quality products. I had to return my Son's Hockey shoes due to his feet growing! Emailed, had a prompt clear response. Returned and ordered another size. Eve was so helpful via email and phone. Thankyou!!”

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Posted 2 years ago

“Very fast delivery. Excellent service. I wish I needed more rugby equipment. This company could teach Amazon a thing or two! Thank you”

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Posted 2 years ago

“Still not had any shoes and they have my money. DO NOT USE”

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Posted 2 years ago

“Great selection of squash rackets, with good specification information. Very good price and excellent fast delivery.”

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Posted 2 years ago

“Great customer service, had issues with damaged shuttles and returned them for a warranty claim which was upheld by the manufacturer and subsequently received replacements FOC.”

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Posted 2 years ago

“Superb purchase, security verification and super quick delivery. Totally awesome. Thank you”

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Posted 2 years ago

“Ordering via the website was easy, I received frequent emails re delivery which came when it said it would. Unfortunately the trainers were just a bit too big (smaller sizes seem to be generally out of stock for this product) but the returns process was unexpectedly simple and again I was emailed when the package had been received and the refund was quickly and efficiently processed. Overall, very impressive.”

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Posted 2 years ago

“Very disappointed in the product and the retailer! Bought some Karakal ProLite Classic Court Shoes. They looked a fairly dull/normal mid blue to me in the screen images (several devices used).The actual product when I received it though, was to my eyes at least - a shocking, briliant, vibrant cyan colour. Screen images and the colour perceived by the eye can be subjective I suppose, but I feel they should have at least put a far more descriptive written description of the colour than blue which is far to vague! Product money returned, but not the send postage and return costs. Felt like they had wasted my time and money, hence the one star review.”

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Posted 2 years ago

Direct Sports is rated 4.5 based on 543 reviews