DLSB Reviews

Name: DLSB
Rating: 1.82

1.8 Rating 349 Reviews

20 %

of reviewers recommend DLSB

Company Reviews

Questions

Metrics

1.8

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Anonymous

Mrs P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a navy jumpsuit from their online store, paid for next day delivery and I haven’t heard from them. Not a phone call or an email address. I have tried to contact the seller several times and nothing.”

Helpful Report

Posted 5 years ago

“Cheap quality clothes. Nightmare for returns. Terrible company - would never order from them again. In the world of online shopping they are years behind. Someone clearly trying to make money worth no regard to having a successful business.”

Helpful Report

Posted 5 years ago

“Never heard of VAT taken off an item when refunded, surely you should get refunded what you paid. Poor, very poor. Would not recommend this site to anyone”

Helpful Report

Posted 5 years ago

“I received the incorrect item and despite contacting DLSB numerous times, I have since not received the correct item or the refund. The incorrect item was sent to them over 3 weeks ago and I just keep getting told that I didn’t send the postage receipt therefore they cannot send the correct item. However I have made them aware numerous times that they received my returned item 3 weeks previous (as per Royal Mail track and trace) however they have not acknowledged it. I would not recommend buying from this company at all.”

Helpful Report

Posted 6 years ago

“Do not use!!! They don’t reply to emails if you need a refund!! Have contacted several times, they sent me the wrong dress and not replying! Have had to open a case with PayPal to get my money back!!! Bad bad bad customer service!!!!”

Helpful Report

Posted 6 years ago

“I have been waiting for a refund and correspondence from this company for two weeks now, I am yet to hear anything back despite emailing three times! I will be taking this further as they clearly have no idea about the Customer Consumer Rights Act 2015. DO NOT ORDER!”

Helpful Report

Posted 6 years ago

“Terrible. Quality of clothing is awful and the customer service communication is ridiculous. Trying to get refunded from a tracked item is virtually impossible. I’m still owed £177 DO NOT USE”

Helpful Report

Posted 6 years ago

“Refused to refund Me my money even though they sign for my return over 1 months ago got my proof from Royal Mail track website NEVER REPLY TO EMAILS OR CALL ME TERRIBLE CUSTOMER SERVICE no help form then at all”

Helpful Report

Posted 6 years ago

DLSB is rated 1.8 based on 349 reviews