Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,255 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 7th September 2025

585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“These were gifts for Christmas so I don’t how they will be received, but I can say they look good, easy to order, delivery came a day early, so no complaints at all.”

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Posted 4 years ago

“Bought for Christmas gifts, arrived in timely manner.”

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Posted 4 years ago

“It was for a xmas gift ,but am sure it will be amazing”

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Posted 4 years ago

“Great products, would love a wider variety of size”

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Posted 4 years ago

“The service was fantastic! We love the feel and size of the towels. Very practical!”

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Posted 4 years ago

“Purchased the beach towel and it was not what I expected, more of a tablecloth material vs a towel material. I understand this is how it is sand free & quick drying and in saying that, works perfectly fine :) Also purchased the head wrap and I love it, exactly what I wanted, doesn’t necessarily dry long hair but it keeps it out of the way and draws out some of the water.”

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Posted 4 years ago

“Prompt service and delivered in a really nice striped box”

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Posted 4 years ago

“Great design and super lightweight!”

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Posted 4 years ago

“I came across the site by accident and immediately thought they'd make great Xmas presents. You didn't make it easy, though: I REALLY wanted sets of matching cooling towelss + shower towels + bigger towels. Almost impossible. Lots of items out of stock, plus not many combinations possible in any case, if you wanted colours/patterns to co-ordinate, which I definitely did. Why not offer a combination set of these three items? Perfect as a gift for a gym bunny. Your customer service person very helpfully emailed me with stock levels and expected delivery dates but I had to compromise and didn't get exactly what I had hoped for - it didn't all match and I didn't get my preferred colour. I will use you again and hope that the stock issue is resolved.”

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Posted 4 years ago

“Great towels which are compact and easy to carry”

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Posted 4 years ago

“Love it for after swimming on a cold day and for just out of the shower.”

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Posted 4 years ago

“Hi sorry but i can't write a review as the product was purchased as a gift for my daughter. It looks lovely and delivery was fine but i can't review the product”

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Posted 4 years ago

“I was really happy with speed I received my order. It has not been used yet as it is for a Christmas present. Box it was in really good quality. Shall be ordering more from you on the future.”

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Posted 4 years ago

“Good service so far. Haven’t used the products yet.”

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Posted 4 years ago

“Easy to order, arrived quickly with no hassle. Was impressed with quality of packaging as I will be giving as gift. Would order again.”

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Posted 4 years ago

“Fantastically soft and well made towel poncho, excited to try it out on the beach! But perhaps a little uninspired by the personalised embroidery.”

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Posted 4 years ago

“Comfy shorts that dry quickly. Great addition to the towel.”

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Posted 4 years ago

“Not tried yet but wanted these for quite a while for camping trips 😀”

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Posted 4 years ago

“Itemsbought as gifts not yet given but nice presentation packaging, will onlyneed a festive label. Hope the goods are as good as the packaging.”

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Posted 4 years ago

“These towels are excellent! They are big and super light weight! Definitely ordering more when I can 🤗”

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Posted 4 years ago

Dock & Bay is rated 4.9 based on 34,255 reviews