Dock & Bay Reviews

Name: Dock & Bay
Rating: 4.90

4.9 Rating 34,617 Reviews

98 %

of reviewers recommend Dock & Bay

4.9

Based on 34,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Dock & Bay:

Beach Towels. Reinvented.

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Dock & Bay 5 star review on 27th January 2026

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Perfect for packing in your beach bag or suitcase for a trip!”

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Posted 1 year ago

Hi Lauren! I personally love how compact the towels are so I'm happy to hear you are enjoying that feature as well :) Hope you enjoy on your next trip 😁 Thank you!

Posted 1 year ago

“Received my order really quickly, and a query was dealt with straight away, great customer service. The towels look and feel great, they washed well and are ready to go in the cases for our holiday ☀️🏖️”

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Posted 1 year ago

Hi Sian! So glad you got your query resolved quickly, we love making our customers happy :) Very excited to hear that you are enjoying your towels and we hope you have THE best holiday 🏖️💗 Thank you!

Posted 1 year ago

“Fantastic product. The sand literally falls off the towel. They also dry well. Beautiful colours too and fast shipping,”

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Posted 1 year ago

Hi Chrissie! Our sand-free feature is so convenient especially for those much needed beach trips 🥰 so happy to hear our towels are performing well and you enjoy them! Thank you for your support 😁

Posted 1 year ago

“Delivered on time , excellent packaging. Given lots of hair wraps as gifts and have 2 of my own.”

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Posted 1 year ago

“Buttery soft and high quality material. Quick shipping too!”

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Posted 1 year ago

“Great colours. Do exactly what they say they’ll do. Highly recommend.”

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Posted 1 year ago

“I love the aspect of being able to donate a small portion to the TWLOHA charity. However, I was unpleasantly surprised by these towels. They look cute, but are abysmal to use after the pool…they almost feel like paper THIN microfiber towels that are used for cleaning surfaces…not a human body. They soak in almost an instant and take hours to dry. The quality control is lacking and while I will never purchase others, the charitable aspect is a great idea.”

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Posted 1 year ago

Thanks so much for your review!! 🤗 We totally hear you about your towels not feeling as cosy - we have created something super functional and easy to pack down, which we know will be just as loved alongside or instead of your traditional towels! 💙🌴 However, your towels not drying doesn’t sound quite right! We’d love to make this right for you so please email help@dockandbay.com and we’ll be sure to help you 🥰 Best wishes, Hannah ✨

Posted 1 year ago

“We love Dock and Bay! The best towel for beach days.”

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Posted 1 year ago

“Bought 2 beach towels with discount promotion, super quick delivery and very happy with quality, lightweight and handy carry bag. Saw the towels last year with friends and so have bought different colours, ready to try again, with same friends this year. Lots of colour choices, so no getting mixed up. Thank you”

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Posted 1 year ago

“Excellent quality!”

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Posted 1 year ago

“From placing the order, dispatch and delivery time were amazing. Great communication.”

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Posted 1 year ago

“Love the colours and seems good quality.”

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Posted 1 year ago

“I love the Dock & Bay towels, they're unbelievably compact, dry quickly, and don't capture any sand. I've purchased these towels as gifts on many occasions.”

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Posted 1 year ago

“Easy ordering process, good quality products and fast efficient delivery”

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Posted 1 year ago

“Fast service, the towles are great. I ordered the XL and they almost dont fit in the travel bag they come in, I would suggest incresing the size of the bag so we can actually use it. The initials are great on the towel but almost look like they were too tight and pull the material a touch. Overall good and will be a lovely gift.”

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Posted 1 year ago

“Die Lieferung erfolgte schnell und unkompliziert. Die Farben bzw. Muster sehen aus wie erwartet. Die Tücher sind zusammengelegt wirklich sehr klein und kompakt. Besonders gut finde ich auch den jeweils passenden Beutel zum Verstauen der Tücher. Bezüglich der Funktion (Wasseraufnahme und Schnelligkeit der Trocknung) kann ich leider noch nichts sagen, da das Wetter bisher leider nicht mitgespielt hat. Deshalb die Bewertung 4 von 5 Punkten.”

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Posted 1 year ago

“Just purchased your double towel for our new apartment in spain. Its gorgeous so soft and cant wait to use it. Will send photos when we go in August!”

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Posted 1 year ago

“Easy to use website”

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Posted 1 year ago

“Lovely towels. Great colours. Look really smart and bright on holiday sunbeds. Dry much for quickly than normal beach towels. Feels like a luxury.”

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Posted 1 year ago

“Not the first time I have bought these towels and won’t be the last. Top quality, long lasting, the ones I purchased in the past have been on multiple holidays and are still going strong. Love the designs, my wife was particularly happy with the tiger one! Keep up the good work, I cannot recommend these towels enough. Ideal for holiday, ideal for gym, just ideal!”

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Posted 1 year ago

Dock & Bay is rated 4.9 based on 34,617 reviews